Published by GIF Maker & Video AfterEffect Editor

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Why should I report an Issue with Video Editor &3D Maker-VideoAE?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GIF Maker & Video AfterEffect Editor to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Video Editor &3D Maker-VideoAE Customer Insights

1. also very easy to use.This app seemed pretty good until I started using it, I'm trying to cut the background out a moving video, I somewhat succeeded but with a very hard time, even worse, I had spent more then an hour trying to get the background off and all my time was wasted when I tried to export it and the app would just keep crashingIt's to hard to work with.

2. I really love the features of the thou just work on that problemThis app is easy enough for a beginner to use, yet intuitive enough to handle complex processes like photo overlays, video inserts, and everything people want to do with their social media videos.

3. Please fix it so y'all get a 5 star rating and I can edit my videos.You guys really need to work on the video cut out part, please add the option to be able to copy what I've marked to the next frame so i won't have to do it again and again.

4. Please do that, and i'll give you 5 stars.Your app completely does work!!quite alright you manage to enter the app you get to choose your video know after you choose the video thats when the problem, you will manage to go the part were you edit then the app know freeze then it keeps on closing by itself.

5. having problems with audio during playback though.this app is really good especially for simple video editing things.

6. Wouldn't recommend getting this app EVERThis app is very good if your into editing photos with the basic transform tools.

7. If you used the app, delete it and use a file manager to delete anything that says ".um". Google, pay attention ya idiots.In my last review I put 5 stars, so why all of a suddenly is it so low? Reason being is that I can't even press anything without the software freezing, then crashing.

8. I wanted to create a video so I hit video then I clicked a few of my photos but it only put one of my photos in it when it said five photos.

9. also when i cut the part I want out, i should be able to put it behind a green background, its not working on the app and the option is there.

10. i've also been able to convert videos from one format to another for example social media.

11. Yes, it looks like a great video editor, but for now, I can't do anything on it.

Steps to Troubleshoot & Fix Video Editor &3D Maker-VideoAE Issues

1. Fix Video Editor &3D Maker-VideoAE Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Editor &3D Maker-VideoAE: Restarting the app will resolve most errors.
  2. Update the Video Editor &3D Maker-VideoAE App. Here is how:
    1. On Android goto PlayStore » Search for "Video Editor &3D Maker-VideoAE" » Open Video Editor &3D Maker-VideoAE » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Editor &3D Maker-VideoAE » click "UPDATE".
  3. Clear Video Editor &3D Maker-VideoAE app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Editor &3D Maker-VideoAE servers.
    1. On Android, goto Settings » Apps » Select "Video Editor &3D Maker-VideoAE" » click Storage » click "Clear Cache".
  4. Check Video Editor &3D Maker-VideoAE app permissions. If any of these permissions required to use your device's features are disenabled, Video Editor &3D Maker-VideoAE might not work.
  5. Uninstall and reinstall Video Editor &3D Maker-VideoAE. If nothing else has worked, completely uninstall Video Editor &3D Maker-VideoAE then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Editor &3D Maker-VideoAE not working


2. Fix Video Editor &3D Maker-VideoAE Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Editor &3D Maker-VideoAE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Editor &3D Maker-VideoAE not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Editor &3D Maker-VideoAE may not be able to connect to the Internet when running in the background.

Reported Issues

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