Contact JioChat Messenger & Video Call Customer Service

Why should I report an Issue with JioChat Messenger & Video Call?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jio Platforms Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You will never need to worry about call tariff because JioChat lets you make free voice and video calls to your friends and family, even if they are in different countries. (Note: Data charges may apply.

2. You can register on JioChat using Jio or any other mobile number, and then the app will use your mobile network or Wi-Fi (as available) to let you message, call and watch videos. ◆ FREE HD VOICE & VIDEO CALLS.

3. Stay updated on news, astrology, travel, movies on the Channels and get deals and customized offers from various channels across categories. ◆ BITE-SIZED VIDEO STORIES.

4. Additionally, experience video conferencing, voice calls and enhanced messaging with stickers and emoticons.

5. With JioChat, you can video call your family and friends on Jio Phones from your smartphones.

6. Create 5-member Conference Rooms on JioChat and enjoy video conferencing.

7. Enjoy bite-sized videos on Stories and follow Channels of top brands to stay updated on news, astrology, entertainment & more.

8. Watch exciting short video stories on the app daily and share the stories with friends and family.

9. Our media partners publish stories in different categories such as food, travel, entertainment, health etc. specially curated for you. ◆ GAMES. 100+ instant games can be easily accessed with a single tap.

10. JioChat is a messaging and video calling app available on Android, iPhone and JioPhone.

11. JioChat works with some of the most renowned artists in India to create stickers that are fun and help you express your emotions in your chats.

1. Please make UI more simple and friendly provide more freedom to user for customisation like chat background, colours of fonts and size of fonts and tools are given for editing before sending photos are not visible clear or precise.

2. Once you fix this issue I will share the features to incorporate.While we capture any picture its editable, can be croped, can be flipped In the Iphone , but in android , In my phone Realme X , it's can't be croped, can't be flipped, This should be fixed as soon as possible.

3. How can you expect any results out of a non compatible digital assistant...They just repeat the same thing again and again,no change at all.... My phone started hanging,after installing this app,so I uninstalled it...The app is really good but has some issues.

4. Video call (vc) drops very often saying bad network but vc is possible on Google Meet and WhatsApp at the same network.

5. If you make those changes, it can be good option to replace Whatsapp for my group.Concept is good but somewhat unusable.

6. Many a times the last message sent to someone goes repeated automatically when we open the chat.

7. Payments are not yet available unlike WhatsApp.Oop!Unfortunately I was not able to find an appropriate response for your query.

8. And this app is so to much lagging,and feel very embarrassing while in any important chat, its didn't run like a WhatsApp smoothly.

9. This has a limit of 100 messages a month? Are you insane? The next was automatically sent as an IP based text.

10. UI needs to be revamped, creative, more attractive and not just a blind copy of WhatsApp.

11. The first text I had sent was sent as an SMS and not as an IP based text.

1. Fix JioChat Messenger & Video Call Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart JioChat Messenger & Video Call: Restarting the app will resolve most errors.
2. Update the JioChat Messenger & Video Call App. Here is how:
   1. On Android goto PlayStore » Search for "JioChat Messenger & Video Call" » Open JioChat Messenger & Video Call » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JioChat Messenger & Video Call » click "UPDATE".
3. Clear JioChat Messenger & Video Call app cache: Clearing cached data will force your app to retrieve the latest data directly from JioChat Messenger & Video Call servers.
   1. On Android, goto Settings » Apps » Select "JioChat Messenger & Video Call" » click Storage » click "Clear Cache".
4. Check JioChat Messenger & Video Call app permissions. If any of these permissions required to use your device's features are disenabled, JioChat Messenger & Video Call might not work.
5. Uninstall and reinstall JioChat Messenger & Video Call. If nothing else has worked, completely uninstall JioChat Messenger & Video Call then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing JioChat Messenger & Video Call not working

2. Fix JioChat Messenger & Video Call Server issues & Internet Connection

1. Check network connection: An unstable Internet will make JioChat Messenger & Video Call be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to JioChat Messenger & Video Call not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, JioChat Messenger & Video Call may not be able to connect to the Internet when running in the background.