Contact Overlay Customer Service

Why should I report an Issue with Overlay for Zello?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zach Barrett to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I figured it might be if I had the overlay button at the border of screen, and moving finger out of screen lost the "touch end" event somehow, but that was not the case, i moved the icon more to the center.

2. Hasn't been updated in 6 years loltoggle button does not workvery good apphow do you Toggle this button?Really cool App and helpful when playing Ingress.

3. One is the already mentioned thing, the overlay button seems to randomly disappear and then appear again.

4. This might be simply that in addition to listening to "touch end" you need to listen to "touch out" or if even that gets lost on some android versions, you need to poll if the finger still even is there.

5. A worse thing is that sometimes the mic button stays depressed even when i move my finger out of it or stop touching.

6. Would be nice if a keypress could be bind to the overlay button, so a bluetooth button etc.

7. Needs an update for Android 11 support.How can I make your app launch on startup? Because I have to turn the overlay back on each time I reboot.

8. Very annoying and distractingQuite a nice app, works well in the absence of an external mic button.

9. A second's timer would be sufficient to detect there is no finger (anywhere on the screen!) anymore.

10. I used to use this all the time on fielding ops, but have not been able to since upgrading to the Samsung S9+, and I am currently running 8.0 Oreo.

11. Before finally being able to upgrade to this phone, the app worked flawlessly on my Moto Droid 2 Turbo.This app is AWESOME.

1. Fix Overlay Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Overlay: Restarting the app will resolve most errors.
2. Update the Overlay App. Here is how:
   1. On Android goto PlayStore » Search for "Overlay" » Open Overlay for Zello » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Overlay » click "UPDATE".
3. Clear Overlay for Zello app cache: Clearing cached data will force your app to retrieve the latest data directly from Overlay servers.
   1. On Android, goto Settings » Apps » Select "Overlay for Zello" » click Storage » click "Clear Cache".
4. Check Overlay app permissions. If any of these permissions required to use your device's features are disenabled, Overlay might not work.
5. Uninstall and reinstall Overlay. If nothing else has worked, completely uninstall Overlay then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Overlay not working

2. Fix Overlay Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Overlay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Overlay not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Overlay may not be able to connect to the Internet when running in the background.