Published by Zach Barrett

contact Overlay for Zello Chat with our AI-based Overlay Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Overlay?



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Why chat with our AI Overlay Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Overlay.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. I figured it might be if I had the overlay button at the border of screen, and moving finger out of screen lost the "touch end" event somehow, but that was not the case, i moved the icon more to the center.

2. Hasn't been updated in 6 years loltoggle button does not workvery good apphow do you Toggle this button?Really cool App and helpful when playing Ingress.

3. One is the already mentioned thing, the overlay button seems to randomly disappear and then appear again.

4. This might be simply that in addition to listening to "touch end" you need to listen to "touch out" or if even that gets lost on some android versions, you need to poll if the finger still even is there.

5. A worse thing is that sometimes the mic button stays depressed even when i move my finger out of it or stop touching.

6. Would be nice if a keypress could be bind to the overlay button, so a bluetooth button etc.

7. Needs an update for Android 11 support.How can I make your app launch on startup? Because I have to turn the overlay back on each time I reboot.

8. Very annoying and distractingQuite a nice app, works well in the absence of an external mic button.

9. A second's timer would be sufficient to detect there is no finger (anywhere on the screen!) anymore.

10. I used to use this all the time on fielding ops, but have not been able to since upgrading to the Samsung S9+, and I am currently running 8.0 Oreo.

11. Before finally being able to upgrade to this phone, the app worked flawlessly on my Moto Droid 2 Turbo.This app is AWESOME.

Steps to Troubleshoot & Fix Overlay Issues

1. Fix Overlay Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Overlay: Restarting the app will resolve most errors.
  2. Update the Overlay App. Here is how:
    1. On Android goto PlayStore » Search for "Overlay" » Open Overlay for Zello » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Overlay » click "UPDATE".
  3. Clear Overlay for Zello app cache: Clearing cached data will force your app to retrieve the latest data directly from Overlay servers.
    1. On Android, goto Settings » Apps » Select "Overlay for Zello" » click Storage » click "Clear Cache".
  4. Check Overlay app permissions. If any of these permissions required to use your device's features are disenabled, Overlay might not work.
  5. Uninstall and reinstall Overlay. If nothing else has worked, completely uninstall Overlay then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Overlay not working


2. Fix Overlay Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Overlay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Overlay not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Overlay may not be able to connect to the Internet when running in the background.

Reported Issues

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