Published by Hamilton Manufacturing Corp. on Sep 19, 2023

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Why should I report an Issue with IQ Car Wash?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hamilton Manufacturing Corp. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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IQ Car Wash Customer Insights

1. Apperently, you can type in a number, but it's sooo long that things time out before you can enter the whole number.Absolutely the BEST car wash I have ever been to! I've been going since day 1 to the Stillwater locations! I refuse to try other car washes! Friendliest service and always helpful!Cant get it to work.

2. Iy doesn't move left to right or allow you to turn phone sideways to be a le to see better.Washed my car due to lack of time, the bugs etc stayed on my vehicle.

3. BIG WASTE OF TIME AND MONEY!!!A bit confusing to deal with but it worksno way to check gift card balanceCan't sign on the appWish I could give 0 star.

4. Keeps crashing.Stole my money, never got a carwash and there's no number to call to report machines that are not serviceable.

5. Also, adding payment is almost impossible since you can't read the whole page is bigger than the screen.

6. There was not a big scrubber brush and the wash was $16.00 I left a VM that day.

7. Still no return call and it's been a month.

8. I've left 3 messages during this 4 week stent.

9. I am bummed that I have to take my vehicles somewhere else.It would be great if it actually worked.

10. The QR code scanner has NEVER worked.

11. Still have to scan code at kiosk.

Steps to Troubleshoot & Fix IQ Car Wash Issues

1. Fix IQ Car Wash Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart IQ Car Wash: Restarting the app will resolve most errors.
  2. Update the IQ Car Wash App. Here is how:
    1. On Android goto PlayStore » Search for "IQ Car Wash" » Open IQ Car Wash » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IQ Car Wash » click "UPDATE".
  3. Clear IQ Car Wash app cache: Clearing cached data will force your app to retrieve the latest data directly from IQ Car Wash servers.
    1. On Android, goto Settings » Apps » Select "IQ Car Wash" » click Storage » click "Clear Cache".
  4. Check IQ Car Wash app permissions. If any of these permissions required to use your device's features are disenabled, IQ Car Wash might not work.
  5. Uninstall and reinstall IQ Car Wash. If nothing else has worked, completely uninstall IQ Car Wash then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing IQ Car Wash not working


2. Fix IQ Car Wash Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make IQ Car Wash be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to IQ Car Wash not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, IQ Car Wash may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I was at your 6th St. car wash in Stillwater around 12:30pm on Friday April 8. I inserted $4 into the third self serve bay and got no response. Thus, I am out $4 and still have a dirty car. Do you offer refunds? Thanks.

    — by Michael Waricher 2 years ago