Contact Iphigénie | The Hiking Map App Customer Service

Why should I report an Issue with Iphigénie | The Hiking Map App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of iPhiGéNie-Optima to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I have been using this app before, main function is great - topo maps! But navigation in your app is horrible, the dashboard panel is hard to understand.. now app is not working for me, i assume i need to pay licence, i cannot even find where to buy it!! I advise you too make it more user friendly and intituitive.. I rather use web version than appYes, the ergonomics could be improved but functionality is BEST in CLASS, and the best I know for going hiking.

2. I use the paid version (yearly fee 14Eur), so I can download the maps before departure : great ! One request still : the app does not quit on my Samsung Galaxy A5 2017 : I need to force-quit, via parameter/apps/etc... to stop the GPS consumption Then may be 5 star !downloaded the free version which was working fine.

3. is this normal? is there some kind of limit on the free version of the app?really great mapping for walking etc in France, plus open cycle map useful for including most (not absolutely all) footpaths in Englsnd.

4. Fantastic!Great mapping app for easy access to topographical and other maps in France.

5. So reliable I go for 7 days trek offline (mountains) without any paper map.

6. But now after a few days of use, when I try to zoom in to 1:50,000 all I get is red circles with a white centre.

7. (thank you solar panel).

8. All very clear and easy to use.

1. Fix Iphigénie | The Hiking Map App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Iphigénie | The Hiking Map App: Restarting the app will resolve most errors.
2. Update the Iphigénie | The Hiking Map App App. Here is how:
   1. On Android goto PlayStore » Search for "Iphigénie | The Hiking Map App" » Open Iphigénie | The Hiking Map App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Iphigénie | The Hiking Map App » click "UPDATE".
3. Clear Iphigénie | The Hiking Map App app cache: Clearing cached data will force your app to retrieve the latest data directly from Iphigénie | The Hiking Map App servers.
   1. On Android, goto Settings » Apps » Select "Iphigénie | The Hiking Map App" » click Storage » click "Clear Cache".
4. Check Iphigénie | The Hiking Map App app permissions. If any of these permissions required to use your device's features are disenabled, Iphigénie | The Hiking Map App might not work.
5. Uninstall and reinstall Iphigénie | The Hiking Map App. If nothing else has worked, completely uninstall Iphigénie | The Hiking Map App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Iphigénie | The Hiking Map App not working

2. Fix Iphigénie | The Hiking Map App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Iphigénie | The Hiking Map App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Iphigénie | The Hiking Map App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Iphigénie | The Hiking Map App may not be able to connect to the Internet when running in the background.