Contact VR Player Customer Service

Why should I report an Issue with VR Player - Virtual Reality?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Intruder Shanky to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. VR player - Virtual Reality app play videos in side by side (SBS) 3D format on mobile phones using VR box or cardboard.

2. This app play videos from phone storage, so you can watch all your saved videos in virtual reality mode.

3. This is the ultimate virtual reality experience for mobile devices.

4. This is VR cinema app to watch your movies in cinema experience.

5. This app has built in 4K, subtitle, dual audio, screenshot support and intuitive interface for best and easy video viewing experience.

1. Oh well.It's very cool n simple app ,it just splits ur screen in two n gives theater like effect, best part it doesn't track ur head movement like many other app which keeps disturbing ur movie watching experience, only con is it can't play audio for some of the downloaded movies, hope the team will resolve this issue soon.Good app to view files but does not support other formats like mov or mkv, and some times mp4 is also not detecting from the file manager, even tried opening directly with the player as default app but shows file not found or refresh media even though the file is not corrupted or have issues coz they open in other players.

2. Add more formats to play!!!Really nice app, this works exactly the way I was expecting, has got ads but I won't bother about ... There should be an auto next play option, thank you plus make it more adoptable to more subtitle extensions, since it didn't read my video subs even though it had one within the video.Videos longer than 2:50 seconds are unplayable.

3. excellent app ! just two problems .. 1 I can increase or decrease the volume of the video but cant pause the video from my Bluetooth headphones ! 2 can you do something to maybe curve the video around the edges ....because the screen to the extreme right and left of the phone is not visible....although it doesnt make much difference but still ! hope you bring an update to fix that soon 😀Wayyyyyyy to many ads.

4. Opened it again, and saw that I can only load files from my camera folder, not downloads where VR video files would likely be unless I just keep moving them over.

5. I wasnt able to play a single video.

6. It forces you into an ad that makes it so the rest of video isn't viewable, because if you press the X button to leave the ad it closes out the video.Virtually no optipns.

7. Did this, tried to play a video, and it crashed again.

8. I cannot make it so that this software can automatically replay videos, and I get an ad if I do anything, like end a video or even close a folder sometimes.Too many ads.

9. I was not able to play a video.

10. Try to find a video to play... That's another ad.

11. Even when you move the file to the folder that it show, it won't update when you open this app.I had this app installed for less than 20 seconds.

1. Fix VR Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VR Player: Restarting the app will resolve most errors.
2. Update the VR Player App. Here is how:
   1. On Android goto PlayStore » Search for "VR Player" » Open VR Player - Virtual Reality » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VR Player » click "UPDATE".
3. Clear VR Player - Virtual Reality app cache: Clearing cached data will force your app to retrieve the latest data directly from VR Player servers.
   1. On Android, goto Settings » Apps » Select "VR Player - Virtual Reality" » click Storage » click "Clear Cache".
4. Check VR Player app permissions. If any of these permissions required to use your device's features are disenabled, VR Player might not work.
5. Uninstall and reinstall VR Player. If nothing else has worked, completely uninstall VR Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VR Player not working

2. Fix VR Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VR Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VR Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VR Player may not be able to connect to the Internet when running in the background.