Published by Roland Corporation

Report an issue with Virtual Stage Camera.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Virtual Stage Camera?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Roland Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Virtual Stage Camera image 1 contact Virtual Stage Camera image 2

Virtual Stage Camera Customer Insights

1. I contacted Roland UK who were extremely helpful with feedback but it seems that it's a Roland Japan issue where the main company has marketed a product suggesting it works on all Android devices but in actually fact it is limited to a few.Blue tooth? I installed it let it user camera and Mike and have access to media files.

2. Previously: The better application to use with the Roland Go Mixer Pro, however I have the frame rate set to 30 frames but the recording ends up choppy regardless.1. Free Trial : What you can record within 30sec period.

3. Product is supposed to work on all Android devices, bought it to coincide with my new Samsung phone at the time and absolutely laughable at what was produced.

4. I was able to record myself singing in front of it! It works best when I set the focus on me infront of a flat wall, then set the focus for the background on the flat wall, so keep trying until you get it.

5. Also the app loaded a bunch of useless videos in my storage without permission!Free version started ok, bought the full version and then the app and the phone locked up even after rebooting the phone and reinstalling the App.

6. Brilliant! 👏 😃26/10/2019 - at random, the app no longer recognises the Go Mixer Pro attached to the phone & only operates in free mode.

7. Most green screen apps work by distinguishing the speaker from the background by color and light.

8. This is the best available.5 stars! I set a saved video as my background although it has some cool videos already saved and I could have set any still image.

9. Final video up to 30 seconds long saved to my phone and I uploaded it to my Facebook group.

10. I uninstalled.This app is a virus DO NOT INSTALL!!!!!!! My phone gave me a warning about this app and my files in my phone crashed.

11. You still need to wear clothes that dont match the background.

Steps to Troubleshoot & Fix Virtual Stage Camera Issues

1. Fix Virtual Stage Camera Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Virtual Stage Camera: Restarting the app will resolve most errors.
  2. Update the Virtual Stage Camera App. Here is how:
    1. On Android goto PlayStore » Search for "Virtual Stage Camera" » Open Virtual Stage Camera » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Virtual Stage Camera » click "UPDATE".
  3. Clear Virtual Stage Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from Virtual Stage Camera servers.
    1. On Android, goto Settings » Apps » Select "Virtual Stage Camera" » click Storage » click "Clear Cache".
  4. Check Virtual Stage Camera app permissions. If any of these permissions required to use your device's features are disenabled, Virtual Stage Camera might not work.
  5. Uninstall and reinstall Virtual Stage Camera. If nothing else has worked, completely uninstall Virtual Stage Camera then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Virtual Stage Camera not working


2. Fix Virtual Stage Camera Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Virtual Stage Camera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Virtual Stage Camera not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Virtual Stage Camera may not be able to connect to the Internet when running in the background.

Reported Issues