Contact VirtualDJ Remote Customer Service

Why should I report an Issue with VirtualDJ Remote?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Atomix Productions America Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Whether you want to use your tablet as a virtual scratch turntable, or just want to step away from the booth for a moment but still continue to monitor the mix from your phone, or even want to mix the whole gig wirelessly from your tablet while the computer plugged to your sound system delivers the beats, the VirtualDJ Remote application gives you full freedom to operate VirtualDJ over a WIFI connection.

2. The VirtualDJ software is available for FREE on Please make sure you are running an up to date build as features in newer remote builds may require newer VirtualDJ builds too.

3. Otherwise, you can easily create an ad-hoc wifi network, and enter the device IP address in the VirtualDJ software for immediate connection.

4. IMPORTANT NOTICE: this application needs to connect to the software VirtualDJ running on a PC or Mac computer.

5. VirtualDJ Remote and VirtualDJ Software connect over a simple Wifi connection.

6. The interface and functionalities of the VirtualDJ Remote can be completely tailored to your exact needs, by using new Skins.

7. VirtualDJ is the most used DJ software, with more than 100,000,000 users, and has been used reliably by professional DJs all over the world for the past 10 years.

8. The audio is being played by the computer, so you just need to plug your audio system to your computer, no need to carry audio wires to your tablet/phone.

9. The Skin format is compatible with the popular VirtualDJ’s skin SDK, and thousands of users are working on creating skins to fit every needs.

10. It features almost everything a DJ can need, from beat mixing, effects, song suggestions, samplers, video mixing, etc.

11. If you are already using a wifi network, the connection will be done automatically.

1. It also looks like they have stopped work on it some time ago as it warns that it may not work on the latest version of Android, and if you try to look at the Changelog as advertised here, it tells you "Sorry, you don't have the necessary accreditations to view this page." Is it worth £9? For what it does, I am not sure.To save money organizing our 40-year high school reunion, I was tasked with DJing the event.

2. Once connected its OK, lots of good features, but for the price I would have expected it to work across the board.I work in a strip club and I use the remote app because I also host the amateur night which requires me to be on stage and this app allows me to cue up my music in my side list while onstage hosting.

3. FYI: Make sure you install Bonjour!!!It halts a lot, it drops connection all the time, it never connects directly after the 1st time like it was before.

4. very helpful.People are mentioning connection problems: you need the bonjour add-on for your computer as mentioned in the app description, not the latest version of bonjour.

5. It's basically no use other than a quick mess about, can't use it reliably for any length of time.The app does more or less what it says, but it constantly disconnects and the process to reconnect to the host app is tedious.

6. used to connect automatically but now I always have to manually type in IP address and at time when I load a song into my auto mix it doesn't register it and I have to do it twice which isn't fun while in the middle of an event.

7. As other people have mentioned, It drops connection if you move app to the background on your Android device.

8. The only way I can see around this is to have say, a Raspberry Pi as a headless non-internet connected Wifi Hotspot with mac recognition and port translation for the only 2 connected devices.

9. Even changing the Smartphone to a hotspot doesn't work as it changes port again.

10. I paid money for this app and now it is getting worse.Needs lots of work on the connection.

11. Otherwise good app - years ago when it first came out I had an iPhone and the app just worked perfectly and automatically - this Android version with new modern WAPs is a pain.

1. Fix VirtualDJ Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VirtualDJ Remote: Restarting the app will resolve most errors.
2. Update the VirtualDJ Remote App. Here is how:
   1. On Android goto PlayStore » Search for "VirtualDJ Remote" » Open VirtualDJ Remote » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VirtualDJ Remote » click "UPDATE".
3. Clear VirtualDJ Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from VirtualDJ Remote servers.
   1. On Android, goto Settings » Apps » Select "VirtualDJ Remote" » click Storage » click "Clear Cache".
4. Check VirtualDJ Remote app permissions. If any of these permissions required to use your device's features are disenabled, VirtualDJ Remote might not work.
5. Uninstall and reinstall VirtualDJ Remote. If nothing else has worked, completely uninstall VirtualDJ Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VirtualDJ Remote not working

2. Fix VirtualDJ Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VirtualDJ Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VirtualDJ Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VirtualDJ Remote may not be able to connect to the Internet when running in the background.