Published by inPocket Software

Report an issue with Phone Check and Test.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Phone Check and Test?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of inPocket Software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Phone Check and Test image 1 contact Phone Check and Test image 2

Phone Check and Test Customer Insights

1. ThxVery professional, provides real, detailed, easy to comprehend info that actually updates with what happens on the phone, runs real, thorough tests, and it is helping to care for my device way better than before.

2. Through this app the tests confirmed that it is indeed a next to new phone with all diagnostics tested showing that the phone is in pristine health and all functions (gyroscope, touchscreen, memory, battery, storage, etc.) are running optimally.

3. Running Phone Check and Test again displayed full sensor data.Excellent! I bought a used phone on ebay and wanted to make sure it was legit.

4. It gives detailed results and helps take the worry out of wondering if your phone has "real" issues or is it a simple problem.

5. "Mail results" feature will be crucial whenever I need to talk to anyone about the state of my phone, especially my service providers.

6. Then there is a list of about 20 sensors... Gyroscope...pressure..magnetic field ...with various data which after certain time settle at certain values.

7. I would expect that while each sensor would undergo checking, there would be a horizontal bar showing the progression of the check and then a green OK checkmark would appear at the end of the bar (or red x), then the test for the next sensor would start.

8. Yet, the app claims this phone is in good working order.

9. The auto rotation worked, so I uninstalled a couple of apps (looking at you, Weather), until the screen rotation started functioning again.

10. Very engaged! My cheap phone has a 2 touch point max.

11. 5-stars is an understatement.I'm having lots of trouble with this old phone.

Steps to Troubleshoot & Fix Phone Check and Test Issues

1. Fix Phone Check and Test Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Phone Check and Test: Restarting the app will resolve most errors.
  2. Update the Phone Check and Test App. Here is how:
    1. On Android goto PlayStore » Search for "Phone Check and Test" » Open Phone Check and Test » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Phone Check and Test » click "UPDATE".
  3. Clear Phone Check and Test app cache: Clearing cached data will force your app to retrieve the latest data directly from Phone Check and Test servers.
    1. On Android, goto Settings » Apps » Select "Phone Check and Test" » click Storage » click "Clear Cache".
  4. Check Phone Check and Test app permissions. If any of these permissions required to use your device's features are disenabled, Phone Check and Test might not work.
  5. Uninstall and reinstall Phone Check and Test. If nothing else has worked, completely uninstall Phone Check and Test then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Phone Check and Test not working


2. Fix Phone Check and Test Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Phone Check and Test be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Phone Check and Test not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Phone Check and Test may not be able to connect to the Internet when running in the background.

Reported Issues