Published by Emerson Climate Technologies, Inc on Aug 1, 2024

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Why should I report an Issue with HVACR Check & Charge?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Emerson Climate Technologies, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About HVACR Check & Charge

1. Based on historic sliding cardboard charge calculators, this app allows contractors to easily calculate the ​correct system refrigerant charge for R-22, R-410A, R-32, R-407C, R-134a, R-452B, R-454B, R-438A, R-422B, R-427A, R-421A, R-404A, R-290, R-449A, R-448A, and R-407A.

2. The HVACR Check & Charge™ mobile app from Copeland provides an on-site refrigerant charge calculator for air conditioning and refrigeration applications.

3. These values are then used to determine the proper system charge and whether the charge amount needs to be altered based on these conditions.

4. Instant mobile refrigerant charge calculator for HVACR applications.

5. Contractors can simply choose Superheat, Subcooling, or Airflow and enter the specified system temperatures along with the latent and sensible environmental loads.

6. Assists with calculating proper system refrigerant charge based on operating conditions.

HVACR Check & Charge Customer Insights

1. I also LOVE that the interface changes the range and available number of temperature options and just doesn'taleays have the same values.. (i.e. if you select 50 degree indoor wetbulb, it only gives you 2 options for outdoor dry bulb 55 and 60 degrees) AND says to not charge at low temps, etc.

2. I use it in conjunction with my gauges and have not had one call for an over/under charge in a year with doing hundreds of startups.It's great application, easy to use and simple process love it.Game changer.

3. ThanksI absolutely love this software, it is extremely extremely easy to use and I tell technicians and installers to download it so we don't have to worry about referencing a charge chart for superheat.

4. Also when doing superheat, sometime I cannot set the proper wet bulb temperature that I actually have with the pressure that I have.

5. A little cumbersome to use sometimes, because looking up recommended superheat requires entering system values too.

6. I have noticed on several occasions the highest dry bulb temperature I can select was 95 degrees it gets hotter than that here.

7. Uncomplicated that is why I like it.I have used this app for four years and by far, it is the best, and simplest way to "check & charge"😁 your system.

8. I have been using it for a year and it helps when the ambient temperature isn't as warm as it should be.

9. LOVE ITThis is the best subcool and superheat app available.

10. The only thing that would make it better would be to be able to adjust PSIG by increments of 5 rather than 10.Great tool to have as an additional fail safe.

11. I'm an HVAC tech, an located in the deep south (New Orleans area) which equals high temperatures with high humidity.

Steps to Troubleshoot & Fix HVACR Check & Charge Issues

1. Fix HVACR Check & Charge Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HVACR Check & Charge: Restarting the app will resolve most errors.
  2. Update the HVACR Check & Charge App. Here is how:
    1. On Android goto PlayStore » Search for "HVACR Check & Charge" » Open HVACR Check & Charge » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HVACR Check & Charge » click "UPDATE".
  3. Clear HVACR Check & Charge app cache: Clearing cached data will force your app to retrieve the latest data directly from HVACR Check & Charge servers.
    1. On Android, goto Settings » Apps » Select "HVACR Check & Charge" » click Storage » click "Clear Cache".
  4. Check HVACR Check & Charge app permissions. If any of these permissions required to use your device's features are disenabled, HVACR Check & Charge might not work.
  5. Uninstall and reinstall HVACR Check & Charge. If nothing else has worked, completely uninstall HVACR Check & Charge then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HVACR Check & Charge not working


2. Fix HVACR Check & Charge Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HVACR Check & Charge be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HVACR Check & Charge not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HVACR Check & Charge may not be able to connect to the Internet when running in the background.

Reported Issues

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