Published by inglesdivino on Aug 26, 2024

Report an issue with Picture Extractor.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Picture Extractor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of inglesdivino to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Picture Extractor image 1 contact Picture Extractor image 2

About Picture Extractor

1. Just pass your finger over the thumbnail's reel to select the picture you want.

2. With this app you can get frames from you videos very easily.

3. If you move your finger slowly, you can obtain images with great accuracy.

Picture Extractor Customer Insights

1. dose what it's supposed to do.First extractor that does what i need thankz for creating it.only gave 4stars coz i cant capture pics as video moves to next second and i only used it for 1 video now its kicking me out as soon as i select n video even tried to reinstall serveral times.hope you fix it soonBest picture extractor I've found.

2. Yes, there are ads but what do you expect from something free?!Great app as I take photos of dogs for reference when doing a drawing and using video is much easier than taking individual photos.Nice app.

3. Also, if the app provides a jog knob that would be a plus.The app is amazing and works really well, it's usually very easy to get a photo, and the parts that come out weird, which ISN'T the apps fault can be fixed by editing.grabbed the images I wanted.

4. Some improvement needed - the app works well when the video is taken in landscape camera positiob but not in potrait.

5. Works with 4k video on LOW powered phones (basic quad core Cpu, basic Gpu)excellent app.

6. Easy to use , and a short video ad is a fair trade for after you've chosen your business 😀.

7. Works great.Does what it is supposed to do, but getting a frame at 0.1 or 0.5 seconds is not possible.

8. Because of that, the cropping process of any selected image will distort or damage the main object in the picture.

9. I'm not picky nor am I a pro at this kinda thing so for me this workes perfectly.

Steps to Troubleshoot & Fix Picture Extractor Issues

1. Fix Picture Extractor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Picture Extractor: Restarting the app will resolve most errors.
  2. Update the Picture Extractor App. Here is how:
    1. On Android goto PlayStore » Search for "Picture Extractor" » Open Picture Extractor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Picture Extractor » click "UPDATE".
  3. Clear Picture Extractor app cache: Clearing cached data will force your app to retrieve the latest data directly from Picture Extractor servers.
    1. On Android, goto Settings » Apps » Select "Picture Extractor" » click Storage » click "Clear Cache".
  4. Check Picture Extractor app permissions. If any of these permissions required to use your device's features are disenabled, Picture Extractor might not work.
  5. Uninstall and reinstall Picture Extractor. If nothing else has worked, completely uninstall Picture Extractor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Picture Extractor not working


2. Fix Picture Extractor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Picture Extractor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Picture Extractor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Picture Extractor may not be able to connect to the Internet when running in the background.

Reported Issues