Published by Information Logistics, Inc. on Mar 13, 2024

Report an issue with 64 Express Lanes.
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Why should I report an Issue with 64 Express Lanes?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Information Logistics, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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64 Express Lanes Customer Insights

1. The app should be able to tell based on the time of day which direction is open, and I don't think the pricing is any different for the different entrance/exit ramps - they are all very close to each other.

2. Get rid of the choices and just show the toll...This will give an estimate of the current toll, but only after you've entered your direction, entry point, and exit point.

3. I recommend a login feature where your balance is always shown on screen, transaction history, ect.Works good so far.

4. Please take a little more time to streamline it - I should just be able to open the app and see the status.

5. We will see what happens when they actually open the lanesShould be hands free.

6. Have downloaded multiple times to no avail.Does what it's supposed to do.

7. s4mini: Thid app is trash.

8. Only get a white screen.

Steps to Troubleshoot & Fix 64 Express Lanes Issues

1. Fix 64 Express Lanes Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 64 Express Lanes: Restarting the app will resolve most errors.
  2. Update the 64 Express Lanes App. Here is how:
    1. On Android goto PlayStore » Search for "64 Express Lanes" » Open 64 Express Lanes » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 64 Express Lanes » click "UPDATE".
  3. Clear 64 Express Lanes app cache: Clearing cached data will force your app to retrieve the latest data directly from 64 Express Lanes servers.
    1. On Android, goto Settings » Apps » Select "64 Express Lanes" » click Storage » click "Clear Cache".
  4. Check 64 Express Lanes app permissions. If any of these permissions required to use your device's features are disenabled, 64 Express Lanes might not work.
  5. Uninstall and reinstall 64 Express Lanes. If nothing else has worked, completely uninstall 64 Express Lanes then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 64 Express Lanes not working


2. Fix 64 Express Lanes Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 64 Express Lanes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 64 Express Lanes not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 64 Express Lanes may not be able to connect to the Internet when running in the background.

Reported Issues