Contact HRV Explorer Customer Service

Why should I report an Issue with HRV Explorer - Polar H10?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of coding-guru.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I hope the developer will add more features to the app and wishing them good luck.Excellent app for monitoring heart rate variability.

2. But, using a Polar H10 chest strap, I got an RMSSD reading of 2585.0ms. There's something not right here.

3. Every update brings new feature and it's getting better then before.I have been using this app for quiet some time.

4. CardioMood, for example, is reading around 25ms.Using this app from last many months using Polar H10.

5. Great work by developer.Found it a nice app to measure my heart rate.

6. I was also unable to delete the recording made.I wanted to start using HRV to track my recovery, stress, and feeling.

7. I'd love to see some integration with popular fitness trackers, garmin, polar, suunto, and the like so I could have the hrv in one place with my other data.

8. Its easy to use, helps you understand the numbers, and connects to Polar HR10 chest strap.

9. But other than that, nice work :)Very user friendly interface and easy to use.

10. When i tried to place finger slightly it started giving me very accurate results.

11. Using camera is bit tricky but once you learnt it how it works.

1. Fix HRV Explorer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HRV Explorer: Restarting the app will resolve most errors.
2. Update the HRV Explorer App. Here is how:
   1. On Android goto PlayStore » Search for "HRV Explorer" » Open HRV Explorer - Polar H10 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HRV Explorer » click "UPDATE".
3. Clear HRV Explorer - Polar H10 app cache: Clearing cached data will force your app to retrieve the latest data directly from HRV Explorer servers.
   1. On Android, goto Settings » Apps » Select "HRV Explorer - Polar H10" » click Storage » click "Clear Cache".
4. Check HRV Explorer app permissions. If any of these permissions required to use your device's features are disenabled, HRV Explorer might not work.
5. Uninstall and reinstall HRV Explorer. If nothing else has worked, completely uninstall HRV Explorer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HRV Explorer not working

2. Fix HRV Explorer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HRV Explorer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HRV Explorer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HRV Explorer may not be able to connect to the Internet when running in the background.