Published by Xuân Thắng

Report an issue with iGallery OS 13.
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Why should I report an Issue with iGallery OS 13 - HD & Editor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Xuân Thắng to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

iGallery OS 13 Customer Insights

1. also the "album" it doesnt look like in the screenshotsThe screen goes black when you tap on a photo.

2. the app closing by itself when i tried to open picture.

3. I restarted my phone but still, same problem.

Steps to Troubleshoot & Fix iGallery OS 13 Issues

1. Fix iGallery OS 13 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart iGallery OS 13: Restarting the app will resolve most errors.
  2. Update the iGallery OS 13 App. Here is how:
    1. On Android goto PlayStore » Search for "iGallery OS 13" » Open iGallery OS 13 - HD & Editor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iGallery OS 13 » click "UPDATE".
  3. Clear iGallery OS 13 - HD & Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from iGallery OS 13 servers.
    1. On Android, goto Settings » Apps » Select "iGallery OS 13 - HD & Editor" » click Storage » click "Clear Cache".
  4. Check iGallery OS 13 app permissions. If any of these permissions required to use your device's features are disenabled, iGallery OS 13 might not work.
  5. Uninstall and reinstall iGallery OS 13. If nothing else has worked, completely uninstall iGallery OS 13 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing iGallery OS 13 not working


2. Fix iGallery OS 13 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make iGallery OS 13 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to iGallery OS 13 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, iGallery OS 13 may not be able to connect to the Internet when running in the background.

Reported Issues