Contact Mississippi Customer Service

Why should I report an Issue with Mississippi Mobile ID?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Idemia R&D to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Intuitive and easy-to-use, Mobile ID is unlocked by a selfie match to verify identity, or by using a self-selected pin or TouchID/FaceID so your personal information is always protected. 3. 4.

2. Including layers of security and privacy controls, Mississippi Mobile ID is a contactless, convenient way to verify your identity from your phone.

3. Please note: Mississippi Mobile ID is considered an official state-issued ID, serving as a companion to your physical ID.

4. Mississippi Mobile ID allows you to control what information you share during a transaction.

5. For example, when buying age-restricted items, the app can confirm you are of legal age without having to share your birth date or address.

6. Please continue to carry your physical ID because not all entities are able to verify mID yet.

7. This app requires an Android 7 and newer.

8. Android 10-based EMUI 10 devices are NOT supported.

1. Since I have my phone all the time, forgetting my ID is not a problem.I love this after I figured out how I needed to take my photo.) When I figured out that the dot needed to move to the 1,2,and 3 circles, it was pretty easy.Had trouble with the text link as others have mentioned and followed the FAQ troubleshooting guides which didn't solve the issue that the link kept opening in browser.

2. Almost gave up until I read a review with a tip that worked: Go to go to your settings -> apps -> your browser app (Chrome for me) -> disable Then go back to the MS ID text link and click it, should open in the app and verify successfully.

3. However, I tried opening Firefoxs options menu and selected "Open in app" and it loaded the link inside the Mobile ID app automatically, and verified my identity.

4. Clicking the link opened up my browser on my phone, for me that's Firefox, and it failed to load.

5. I love that I now have my ID in my phone!!The link that is sent to my phone, will not load.

6. The app also continuously crashes if it doesn't have full permissions to your camera.Only had one issue trying to use web address sent via text.

7. I envision myself forgetting my wallet at home, getting pulled over for speeding, then using this app and my friendly demeanor to avoid the additional charge of driving without a license.This was very easy to set up.

8. After I clink on the link, it keeps saying that there is an error and can not load.

9. Had to go to app and add a link for the web page to open by default.

10. I've seen a lot of complaints that the confirmation text they send you doesn't work, and for me it was also true.

11. Still complete garbage that crashes out at various points for unknown damn reasons.App works wonderful and I haven't got any problems as of yet.

1. Fix Mississippi Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mississippi: Restarting the app will resolve most errors.
2. Update the Mississippi App. Here is how:
   1. On Android goto PlayStore » Search for "Mississippi" » Open Mississippi Mobile ID » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mississippi » click "UPDATE".
3. Clear Mississippi Mobile ID app cache: Clearing cached data will force your app to retrieve the latest data directly from Mississippi servers.
   1. On Android, goto Settings » Apps » Select "Mississippi Mobile ID" » click Storage » click "Clear Cache".
4. Check Mississippi app permissions. If any of these permissions required to use your device's features are disenabled, Mississippi might not work.
5. Uninstall and reinstall Mississippi. If nothing else has worked, completely uninstall Mississippi then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mississippi not working

2. Fix Mississippi Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mississippi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mississippi not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mississippi may not be able to connect to the Internet when running in the background.