Published by Super Speed.

Report an issue with Nova Cleaner.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Nova Cleaner - Cleaner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Super Speed. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Nova Cleaner - Cleaner image 1 contact Nova Cleaner - Cleaner image 2

Nova Cleaner Customer Insights

1. Thank youThis app is really nice I've been cleaning and boosting my phone with it since the past year and I would've given it 5 stars but suddenly a bug has appeared, in settings its showing that it has access to everything although the app shows it doesnt have full access and the cleaning and boosting effect will be limited, please rectify this issue as soon as possible.I've got to get rid of this app.

2. I noticed after cleaning up the cache and closing the battery draining apps, I open this cleaner app just a few seconds later and see the same notifications that those apps are draining battery.

3. Its a big game anyway, but no crashs now.Super effective.... Really cleans and boosts the phone memory.... Initially my phone used to lag but after after using this app my phone works very smoothly and the game booster is also very effective.

4. What happened to the CPU cooler on your app? It seems to have disappeared from your app, so I just had to download a separate CPU cooler app.This app is very good but when I've update it cpu cooler had remove we need cpu cooler pleaseFor first few months the app worked well.

5. Literally I thought I would have cleared 10-15% storage but nope; the app still showed me that my phone is 98% full.

6. I can feel the phone really cooling after using the CPU cooler option.

7. After just a week or two, it doesn't function at all and so many pesky notifications asking to clean every few minutes or so.

8. That means it wasn't functioning!Hi! I had been using it for months and it was a great experience.

9. I also like the user interface of the app.I like this app 😍 for clean and cool my mobile .

10. Also "antia" game use to crash or freeze now runs "fine" (as long as i turn off the music).

11. Been trying to remember the name of the old cleaner app i used last week.

Steps to Troubleshoot & Fix Nova Cleaner Issues

1. Fix Nova Cleaner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Nova Cleaner: Restarting the app will resolve most errors.
  2. Update the Nova Cleaner App. Here is how:
    1. On Android goto PlayStore » Search for "Nova Cleaner" » Open Nova Cleaner - Cleaner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nova Cleaner » click "UPDATE".
  3. Clear Nova Cleaner - Cleaner app cache: Clearing cached data will force your app to retrieve the latest data directly from Nova Cleaner servers.
    1. On Android, goto Settings » Apps » Select "Nova Cleaner - Cleaner" » click Storage » click "Clear Cache".
  4. Check Nova Cleaner app permissions. If any of these permissions required to use your device's features are disenabled, Nova Cleaner might not work.
  5. Uninstall and reinstall Nova Cleaner. If nothing else has worked, completely uninstall Nova Cleaner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Nova Cleaner not working


2. Fix Nova Cleaner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Nova Cleaner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Nova Cleaner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Nova Cleaner may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer