Contact HUDWAY Go Customer Service

Why should I report an Issue with HUDWAY Go: Navigation with HUD?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HUDWAY LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Requesting a 9 mile trip to a routine destination, this takes me in wrong direction over a dirt road, adding miles and extra time.

2. The first time I went on a road trip which should have been a 49 minute drive.

3. First time I attempted to use it, it would have had me drive through a concrete barrier, up onto a curb, down a walkway, and back down off the curb onto a road.... rather than drive 30 feet down the alley I was parked on, onto the same road.

4. I gave two stars because it correctly navigated to the correct destination.Terrible! I liked the idea, but the map is very poor, refreshing rate is slow, jittering and circling of the map happens once in while, loading and calling search and results are very very slow.

5. ETA after seeing the same canned response from VIZR that I saw on nearly every other review -- the routes I selected were to all locations ON major roads.

6. Not only were the routes wrong, but the routes it did give, which I'm also familiar with, the estimated drive time shown is twice what it actually is for that route.

7. The app looks great, and works well, besides the map data being potentially dangerous.Inconsistent. Sometimes starts in HUD mode, the reason for having it, other times it requires multiple attempts to get it to go to the same mode used many times before.

8. My other Navigation apps work without any problem for the same commute, during the same daily hours.Incorrect map data.

9. Even with stable internet, I've only been able to load one map but that map to work said it was twice my normal commute (I pretty much only have highway driving and it does not take 2 hours).

10. Can be very frustrating when trying to update the destination and it keeps changing its presentation view.Got Vizr for Christmas.

11. It ignored 2 exits which turned a 49 minute trip into a 2 hour drive.

1. Fix HUDWAY Go Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HUDWAY Go: Restarting the app will resolve most errors.
2. Update the HUDWAY Go App. Here is how:
   1. On Android goto PlayStore » Search for "HUDWAY Go" » Open HUDWAY Go: Navigation with HUD » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HUDWAY Go » click "UPDATE".
3. Clear HUDWAY Go: Navigation with HUD app cache: Clearing cached data will force your app to retrieve the latest data directly from HUDWAY Go servers.
   1. On Android, goto Settings » Apps » Select "HUDWAY Go: Navigation with HUD" » click Storage » click "Clear Cache".
4. Check HUDWAY Go app permissions. If any of these permissions required to use your device's features are disenabled, HUDWAY Go might not work.
5. Uninstall and reinstall HUDWAY Go. If nothing else has worked, completely uninstall HUDWAY Go then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HUDWAY Go not working

2. Fix HUDWAY Go Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HUDWAY Go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HUDWAY Go not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HUDWAY Go may not be able to connect to the Internet when running in the background.