Contact HP Sprocket Customer Service

Why should I report an Issue with HP Sprocket?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HP Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Print your favorite memories on 2x3”, 2. 3x3. 4”, 3. 5x4. 25”, or 4x6” photo paper with HP’s incredible photo-editing hub for all HP Sprocket printers.

2. Hang up your unforgettable images printed on classic photo paper or decorate your belongings with fun stickers using HP Sprocket sticker photo paper.

3. Pair any of the HP Sprocket printers to the app in seconds and get ready to print amazing images anywhere you go.

4. Find your memorable photos on your smartphone or social media and send them to the app to create beautiful, vibrant prints.

5. Each HP Sprocket printer is compact, sleek, and lightweight to easily carry with you.

6. Of course, before you print, you can take full advantage of the app by customize your photos.

7. Add text, borders, emojis, and more to each photo to add style and make them stand out.

8. HP and Sprocket are registered trademarks of HP Inc. and are used by C&A Marketing Inc. under license from HP Inc.

1. Sometimes it works perfectly and other times it takes 15+ minutes to print one picture even though my device Bluetooth menu says it's connected.Took a beautiful sunrise photo over an icy lake.

2. I like the device itself and was excited to get started, but I haven't been able to print one single photo and I'm giving up.The app closes every time I try to log in or make a new account.

3. I'd give it 0 stars if I could, very disappointedNot sure why they need location access to print pictures, I can print to regular printers over wifi and Bluetooth and send files between devices and they don't require location access and can pair just fine.

4. And yes I have the most recent update, and no it still doesn't work.The app is slow when you want to edit a photo.

5. I can never ever get my photos printed because it takes so long to connect, And every time I go on the app theres a firmware update which I've checked and I've gone on app several times and looked for updates and there is no updates.

6. Super slow...can't edit photos within the collage like I would like to, can't find photos easily and quickly, sometimes doesn't even print.

7. It's super frustrating that it won't work now, I've even deleted and re-download the app but nothing seems to work Been months, app still won't work, now it won't let me log in at all and I just spent 30$ buying new paper and cartridges.

8. There have been some updates over the past 5 years that have helped make it better, but some obvious things that have been overlooked.This app is cool and all, and I love my printer.

9. But the thing that's really annoying is when I edit the photo in any way, it refuses to print.

10. I've always had problems with this app, and the bug still hasn't been fixed.I've only had the Sprocket for a day so will have to update this review later.

11. The inability to re-frame a photo makes this app, and therefore printer, unusable for me at this point.

1. Fix HP Sprocket Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HP Sprocket: Restarting the app will resolve most errors.
2. Update the HP Sprocket App. Here is how:
   1. On Android goto PlayStore » Search for "HP Sprocket" » Open HP Sprocket » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HP Sprocket » click "UPDATE".
3. Clear HP Sprocket app cache: Clearing cached data will force your app to retrieve the latest data directly from HP Sprocket servers.
   1. On Android, goto Settings » Apps » Select "HP Sprocket" » click Storage » click "Clear Cache".
4. Check HP Sprocket app permissions. If any of these permissions required to use your device's features are disenabled, HP Sprocket might not work.
5. Uninstall and reinstall HP Sprocket. If nothing else has worked, completely uninstall HP Sprocket then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HP Sprocket not working

2. Fix HP Sprocket Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HP Sprocket be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HP Sprocket not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HP Sprocket may not be able to connect to the Internet when running in the background.