Published by Cox Automotive Dev Team on Dec 10, 2024

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About SnapLot

1. Photos taken on the lot are wirelessly uploaded to HomeNet's Inventory Online platform or vAuto’s Provision tool via Wi-Fi and distributed to advertising sites, decreasing time to market and increasing vehicle turn.

2. SnapLot 360 gives dealers and lot service providers the ability to capture interactive interior media and exterior 360's within the existing SnapLot application.

3. SnapLot 360 is an offering that can be easily adopted and differentiate a dealership from the competition, while increasing margin and improving operational efficiency. Email hmn.

4. After capture is complete, 360's are syndicated to key advertising sites for online display.

5. SnapLot provides a simple-to-use image capture solution.

6. If you would like more information on HomeNet products or would like to sign up, please call us toll free 877-738-3313, email us at hmn.

7. Dealerships can select specific features to tag as hot spots that display for online car shoppers.

8. HMN-SalesTeam@coxautoinc. com for more information about SnapLot 360.

9. New upgrade to SnapLot!

10. HMN-SalesTeam@coxautoinc.

SnapLot Customer Insights

1. UPDATE: Guess what? They pushed out another update and now it can't make it through a single car.Update: Can't even finish taking photos of one car without having to restart app 8 times.

2. i hate that i have to use this app for work.The camera has gotten worst since the last update because now a lot of photos are out of focus.

3. Frequent updates that bizarrely remove quality of life features and a common freezing issue really drive home how much everyone should avoid this.

4. Also, the app would use my phones (Pixel 2) HDR features automatically on the previous version of the app.For some unknown reason the App crashes on launch.

5. This app is definitely not ready for prime time.February update rendered the 360 functionality useless.

6. Consistently crashes and forces a restart of the device to get the app working again.

7. We have had to retake multiple vehicle photos because they somehow just disappear from vAuto.

8. I've deleted reinstalled cleared Cache you name it to try and fix with no luckAbsolutely awful application.

9. There also was only a marginal difference in the amount of space needed to record the exterior walk-around.

10. Doesn't look like an update has happened to cause it since this is a new problem.

11. update: still crashes at the most inconvenient times.

Steps to Troubleshoot & Fix SnapLot Issues

1. Fix SnapLot Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SnapLot: Restarting the app will resolve most errors.
  2. Update the SnapLot App. Here is how:
    1. On Android goto PlayStore » Search for "SnapLot" » Open SnapLot » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SnapLot » click "UPDATE".
  3. Clear SnapLot app cache: Clearing cached data will force your app to retrieve the latest data directly from SnapLot servers.
    1. On Android, goto Settings » Apps » Select "SnapLot" » click Storage » click "Clear Cache".
  4. Check SnapLot app permissions. If any of these permissions required to use your device's features are disenabled, SnapLot might not work.
  5. Uninstall and reinstall SnapLot. If nothing else has worked, completely uninstall SnapLot then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SnapLot not working


2. Fix SnapLot Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SnapLot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SnapLot not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SnapLot may not be able to connect to the Internet when running in the background.

Reported Issues