Published by Hikaru Inc.

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Why should I report an Issue with Animated Photo Widget +?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hikaru Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Animated Photo Widget + Customer Insights

1. When I unlock my phone, could the widget detect that it was locked for more than 10 minutes and change the picture?Update 2/23: Widget seems to be working the way it was before now, and I can adjust the transparency in the initial settings now, so I can turn off the settings menu for the widget again.πŸ˜πŸ‘Œ Only thing I still want is to use all the transition effects along with no-crop mode for my images.

2. But, the app is back to being great anyways, so the stars are back up! 5🌟The widget does not update the photos database when I've deleted pictures or folders on my device.

3. I'm fairly simplistic in what I want, simply a photo widget that displays photos/images in a pleasing way without any weird ornamentation, is adjustable to the size I want, and allows me to either pause or open the image being displayed.

4. I have my phones settings to allow the app do whatever, have it set to "don't optimize" and allow it to run in the background, but regardless if I set the widget to change while the screen is off or not it doesn't rotate images at all.

5. So I have it set to be on the single photo until there's an update to fix this, very upsetting as I do love the app just not it's issues staying at 2 stars for nowGreat photo widget, does exactly what I would expect it to & more.

6. When the widget selects these non-existent photos, an error is displayed on the home screen.

7. Long intervals (10+ mins) don't work well since the photos won't change when your screen is locked, unless you turn off battery saver.

8. I don't like you can only select either the whole folder or select individual photos from only one folder and does not allow you to go in and select what photos you like from another folder is very bad.

9. I would like to see an additional animation added to zoom in / out or scrolling of the picture to show all of the picture is scaling causes cropping of the picture.Got the pro version and love the idea of the 4 in 1 but it simply doesn't work.

10. Edit: The app is not limited by any battery or cpu limiters and the widget only works for a few minutes, and that's when you're lucky.

11. Future requests would be adding the ability to prioritize recently taken photos at a given frequency; i.e., 3:1 ratio of new to old, or make it a user pref.This is such a cool and handy app to have, one would never know unless they try it.

Steps to Troubleshoot & Fix Animated Photo Widget + Issues

1. Fix Animated Photo Widget + Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Animated Photo Widget +: Restarting the app will resolve most errors.
  2. Update the Animated Photo Widget + App. Here is how:
    1. On Android goto PlayStore » Search for "Animated Photo Widget +" » Open Animated Photo Widget + » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Animated Photo Widget + » click "UPDATE".
  3. Clear Animated Photo Widget + app cache: Clearing cached data will force your app to retrieve the latest data directly from Animated Photo Widget + servers.
    1. On Android, goto Settings » Apps » Select "Animated Photo Widget +" » click Storage » click "Clear Cache".
  4. Check Animated Photo Widget + app permissions. If any of these permissions required to use your device's features are disenabled, Animated Photo Widget + might not work.
  5. Uninstall and reinstall Animated Photo Widget +. If nothing else has worked, completely uninstall Animated Photo Widget + then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Animated Photo Widget + not working


2. Fix Animated Photo Widget + Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Animated Photo Widget + be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Animated Photo Widget + not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Animated Photo Widget + may not be able to connect to the Internet when running in the background.

Reported Issues