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1. Why such a process should even be required for such a simple app is beyond me, as well as why it costs money to create a portal name.We were shopping for an MDM and about 8 hours after starting a trial, we received an email threatening to cancel our trial if we didn't provide a shopping list of information because the internal team couldn't verify.... were a 501(c) all our stuff is public, not sure how hard they looked.

2. But they outdid my expectations ,Hexnode team has always been there for us on each and every step.In a world where everything is a becoming a transaction, what Hexnode brings you is an experience ,a friendship between the business and the customer that is becoming rare these daysVery bad service from customer support team.

3. In my opinion Hexnode might not be as big as Microsoft, IBM or Jamf but what they lack in flash they make up for with excellent client relations, hard work, and decency.I was a bit skeptical at first too, Hexnode didn't have the track record of Jamf or IBM.

4. All i want to do is to disable the home button for my tablet so that my boy can watch youtube properly that even if he push the home button the youtube wont close.I have tried Jamf ,Microsoft and IBM while considering an MDM for my organisation.But we finally decided on Hexnode.

5. After finding out what the "server name" even means (from an external website because you goes don't have info on it anywhere on yours) I tried creating a portal to use, but I couldn't because one can only be made with a business email.

6. This rubbed us the wrong way and if their customer support team treats their potential clients like this, how do they treat fish they already landed.... This is for bigger numbers as well and was exactly what we were hunting for.

7. I got a Galaxy S10 UNLOCKED fully & completely with something so easy, they WOULD literally be HUMILIATED for LIFE & wonder why they spent millions on something that can be broken in a SEVERE WEATHER ALERT & 10 minutes.Chat system has been down for the longest.

8. Phone is basically a paperweight now and can not be factory reset or anything.I was able to defeat it's protocols for lockout and totally disarm it's system within hours.

9. Star Ratings Explanation: Customer service is -2 The Software itself about a 4Awesome tool for device management.

10. After being told my device was disenrolled the app did not remove the policy from my phone and was told by support that there is nothing that can be done.

11. And it needs a lot of space and installation .I already tried your instruction about the portal but it didnt work.

1. Fix Hexnode UEM Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hexnode UEM: Restarting the app will resolve most errors.
2. Update the Hexnode UEM App. Here is how:
   1. On Android goto PlayStore » Search for "Hexnode UEM" » Open Hexnode UEM » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hexnode UEM » click "UPDATE".
3. Clear Hexnode UEM app cache: Clearing cached data will force your app to retrieve the latest data directly from Hexnode UEM servers.
   1. On Android, goto Settings » Apps » Select "Hexnode UEM" » click Storage » click "Clear Cache".
4. Check Hexnode UEM app permissions. If any of these permissions required to use your device's features are disenabled, Hexnode UEM might not work.
5. Uninstall and reinstall Hexnode UEM. If nothing else has worked, completely uninstall Hexnode UEM then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hexnode UEM not working

2. Fix Hexnode UEM Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hexnode UEM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hexnode UEM not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hexnode UEM may not be able to connect to the Internet when running in the background.