Published by OneBlood on Aug 21, 2024

Report an issue with OneBlood Donor App.
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Why should I report an Issue with OneBlood Donor App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of OneBlood to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About OneBlood Donor App

1. Login to view your blood type, donation history and health screening histories, including cholesterol, blood pressure and pulse.

2. OneBlood’s donor app makes it easier than ever to share your power and be a blood donor.

3. Find your nearest blood center or Big Red Bus®.

4. Schedule an appointment to give blood.

5. All right at your fingertips in this easy to use app.

OneBlood Donor App Customer Insights

1. Like it should have its own section devoted completely just to scheduling and Future appointments.The app makes it easy to schedule an appointment and see the results of the mini physical.

2. It's really complicated and whoever did the last update is mentally sick .. Also, changing the name of the app is a stupid idea .. one blood will respond now and ask me to call to schedule an appointment.

3. I don't wanna call .. I like do it by myself ..RENAME IT!! I spent a considerable amount of time trying to figure out why an installed app would not display but thanks to another reviewer I discovered that they RENAMED IT! It's Mobile Donor App now so it's under M instead of O where it's always been.

4. Pleas add some sort of "account not ready, try later" error for new users who's accounts are in between first appointment and fully setup.Good and easy to use app.

5. 12/31/21 The only thing I miss with the new app is that it doesn't show my gallon level on the home screen.Why did you change the search function to a map? That is an awful way to pick a location.

6. And smack the developer for wasting our time.The new app makes it so much harder to schedule appointments.

7. I stopped donating platelets because I can't schedule an appointment using this app.

8. Had to uninstall after several times of my phone restarting in the middle of work calls.I can't believe that who ever updated this app made it to be super hard to deal with.

9. 2) One could just TYPE in their Date of Birth! Less is more.I like the basic concept but after downloading the app, my phone started freezing and randomly reset itself although I have plenty of space.

10. I can't fathom somebody testing this and saying "yeah, that's an improvement."Apps are like One Blood's are supposed to make scheduling more convenient and accessible.

11. It would be great if you could add our recorded weight from each visit to the Wellness Center section so I can track it over time along with everything else.

Steps to Troubleshoot & Fix OneBlood Donor App Issues

1. Fix OneBlood Donor App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OneBlood Donor App: Restarting the app will resolve most errors.
  2. Update the OneBlood Donor App App. Here is how:
    1. On Android goto PlayStore » Search for "OneBlood Donor App" » Open OneBlood Donor App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OneBlood Donor App » click "UPDATE".
  3. Clear OneBlood Donor App app cache: Clearing cached data will force your app to retrieve the latest data directly from OneBlood Donor App servers.
    1. On Android, goto Settings » Apps » Select "OneBlood Donor App" » click Storage » click "Clear Cache".
  4. Check OneBlood Donor App app permissions. If any of these permissions required to use your device's features are disenabled, OneBlood Donor App might not work.
  5. Uninstall and reinstall OneBlood Donor App. If nothing else has worked, completely uninstall OneBlood Donor App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OneBlood Donor App not working


2. Fix OneBlood Donor App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OneBlood Donor App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OneBlood Donor App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OneBlood Donor App may not be able to connect to the Internet when running in the background.

Reported Issues