Contact Synchrony Car Care Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. I use this account primarily to repair/maintain my vehicle only, so that I spread out my spending, rather than stressing over standard of my living situation and having to spend to keep my vehicle running.Great for keeping track of charges and making payments.

2. However there are to many other Credit card apps and cards of this sort whose apps do work...I'm close to just waving Synchrony care care bye bye.

3. Its pretty inconvenient to have to go the long way around to pay my bill because your app is a garbage, broken app.I opened the app to pay my car care account bill and it said I had to update the app.

4. bad update.latest update keeps making my mobile app crash if I try and enter my accounts.

5. update 3/22/19, cannot get past stupid pop-up screen to log into my account.

6. I hit the button to upgrade which sent me back to the play store where the only option I had was to open it.

7. other than that, the card is super helpful and I like that I can use it at a variety of places.

8. Clicked the Open app button and it comes up with the need to upgrade button again.

9. That's saying something.I downloaded this silly app from the Google Play Store and attempted to open it.

10. It keeps telling me that I need to use a desktop and verify my info before trying to use the mobile app again.

11. please fix the bug, other than that, I have no complaints.Your balance on your account can be seen im.

1. Fix Synchrony Car Care Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Synchrony Car Care: Restarting the app will resolve most errors.
2. Update the Synchrony Car Care App. Here is how:
   1. On Android goto PlayStore » Search for "Synchrony Car Care" » Open Synchrony Car Care » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Synchrony Car Care » click "UPDATE".
3. Clear Synchrony Car Care app cache: Clearing cached data will force your app to retrieve the latest data directly from Synchrony Car Care servers.
   1. On Android, goto Settings » Apps » Select "Synchrony Car Care" » click Storage » click "Clear Cache".
4. Check Synchrony Car Care app permissions. If any of these permissions required to use your device's features are disenabled, Synchrony Car Care might not work.
5. Uninstall and reinstall Synchrony Car Care. If nothing else has worked, completely uninstall Synchrony Car Care then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Synchrony Car Care not working

2. Fix Synchrony Car Care Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Synchrony Car Care be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Synchrony Car Care not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Synchrony Car Care may not be able to connect to the Internet when running in the background.