Published by GOGovApps, Inc on Sep 16, 2024

Report an issue with EMBARK Connect.
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Why should I report an Issue with EMBARK Connect?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GOGovApps, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About EMBARK Connect

1. Users can simply open the App, select an issue, take a picture, and tap submit – the app knows the exact location and sends the issue directly to EMBARK staff.

2. Available 24-hours a day, 7 days a week, from anywhere; you can quickly submit requests, report issues such as shelter graffiti, service issues, or ask a question.

3. EMBARK Connect is a convenient tool for staying in touch with Oklahoma City's public transit agency.

4. You can also track the status of your requests through the app on your mobile device.

EMBARK Connect Customer Insights

1. Thanks.I know this is one of the best apps that you could possibly have in the event that you were stuck without transportation and had to walk as I have many times you would want to have this app that way you could know when the bus will pick you up we deal with some of the harshest conditions in the state of Oklahoma we go from negative to positive numbers in the temperature just a simple degree can kill you do by being able to project exactly what time a bus to arrive in a bus will leaveHorrible app, no bus schedules.

2. When I open up the app, it gets stuck on a message that says it is "Initializing application... Retrieving site information" and it hasn't gotten past that after several restarts and leaving it for over an hour.

3. And lately it has felt like a vortex, but I doubt it's the phone's fault.Very good when you need information about rides.

4. BAD UPDATE CHOICE! THANK YOU FOR FAILED APP! 😵It stop working when i need to look at the times the buses come around.

5. If you'd please put this in the app in the future, I'd love to come back to it.Ever since the update there has been no ability to get the information about the Oklahoma city bus or schedule.

6. I got it to buy bus passes, but that seems to be the only part of the app that doesn't work 😔The Norman area buses do not have a GPS function, which would really help.

7. I don't need an app to tell me about transportation safety.Just tried the app and uninstalled it after 2 minutes.

8. More daily ride information needed due to weather or extended blockages and detours desperately needed.

9. I do not need a trip planner, what I need is bus schedules so I can check when the next bus is coming.

10. At first worked just fine now nothing :/Thank you for telling us when the bus will arrive at my stop.

11. Hoping to just purchase a fare but to do so, it's buried deep inside many links.

Steps to Troubleshoot & Fix EMBARK Connect Issues

1. Fix EMBARK Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EMBARK Connect: Restarting the app will resolve most errors.
  2. Update the EMBARK Connect App. Here is how:
    1. On Android goto PlayStore » Search for "EMBARK Connect" » Open EMBARK Connect » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EMBARK Connect » click "UPDATE".
  3. Clear EMBARK Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from EMBARK Connect servers.
    1. On Android, goto Settings » Apps » Select "EMBARK Connect" » click Storage » click "Clear Cache".
  4. Check EMBARK Connect app permissions. If any of these permissions required to use your device's features are disenabled, EMBARK Connect might not work.
  5. Uninstall and reinstall EMBARK Connect. If nothing else has worked, completely uninstall EMBARK Connect then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EMBARK Connect not working


2. Fix EMBARK Connect Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EMBARK Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EMBARK Connect not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EMBARK Connect may not be able to connect to the Internet when running in the background.

Reported Issues