Contact GORequest Customer Service

Why should I report an Issue with GORequest?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GOGovApps, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Tap right into your city and report the issue fast with GORequest!

2. Just select your issue, and take a picture - the app knows the location and sends it right into the city's CRM or 311 System.

1. We don't always need information on where we are standing I live 60 miles away from the the city I need to interact withThe background photo on the home page for Cerritos makes it difficult to read on the left side.

2. I've Uninstaller, reinstalled...& still the same.Installed on a new phone from the Google Play store and all I see is "Upgrade app" which does not work either.

3. It asks for me to upgrade, sends me to the play store, I go to install and then sends me to a dead link.

4. The New Issue and Track Issues links work, all others give Webpage not available error.

5. Once selecting your city, the only link that works directs you to upgrade to a different app which can't be downloaded without a password.

6. If city is not participating in those links they should be removed.App crashss constantly for City of Lynwood tried multiple times not reliable and useless app.

7. This app doesn't work.Keeps saying I have to update the app, when I do, it won't open.

8. That's government functionality for you...Same thing over and over, tells me to upgrade, sends me to Google, never upgrades.

9. Uninstalled.App won't let you choose your city only uses the GPS in your phone.

10. Developers fix the issue keeps stopping and reboots.Truly awful.

11. I'll try to uninstall and reinstall to see if that helps.Doesn't work.

1. Fix GORequest Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GORequest: Restarting the app will resolve most errors.
2. Update the GORequest App. Here is how:
   1. On Android goto PlayStore » Search for "GORequest" » Open GORequest » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GORequest » click "UPDATE".
3. Clear GORequest app cache: Clearing cached data will force your app to retrieve the latest data directly from GORequest servers.
   1. On Android, goto Settings » Apps » Select "GORequest" » click Storage » click "Clear Cache".
4. Check GORequest app permissions. If any of these permissions required to use your device's features are disenabled, GORequest might not work.
5. Uninstall and reinstall GORequest. If nothing else has worked, completely uninstall GORequest then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GORequest not working

2. Fix GORequest Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GORequest be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GORequest not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GORequest may not be able to connect to the Internet when running in the background.