Contact Personal Safety Customer Service

Why should I report an Issue with Personal Safety?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Personal Safety is an app that helps you prepare and react in an emergency by quickly connecting you with the help and information you need. • Emergency SOS: Get help in an emergency by pressing the power button quickly 5 times or more. • Emergency Sharing: Share your real-time location and critical info with your emergency contacts.

2. For availability details, go to g. co/pixel/carcrashdetection. • Crisis alerts: Get notified about natural disasters and public emergencies near you. • Medical info and emergency contacts: You can make this info visible when your phone is locked.

3. Also works with Google Assistant. • Car crash detection (Pixel phones only): Get help calling emergency services after a car crash.

4. If you don’t respond when the timer runs out, Emergency Sharing automatically starts.

5. Also works with Google Assistant. • Safety Check: Set a check-in timer for your phone to confirm you’re safe.

6. If your Pixel phone detects that you've been in a crash, it can call for help automatically.

7. Not available for all countries, languages, and devices.

8. In supported countries, you can also choose to automatically share this info if you contact emergency services. • Fall Detection: Your watch can detect a hard fall and call for help. • Emergency SOS: Press the crown quickly 5 times or more to call emergency services or an emergency contact. • Emergency Sharing, Safety Check, medical info, and emergency contacts are also available on Pixel Watch.

1. To outright disable a feature that worked on my device, an app that has the potential to save lives, just because it wasn't a Pixel phone and mark it as "incompatible" is outrageous.After OS update, this little jewel started randomly calling 911.

2. I tried restarting my smartphone, which had no effect.Hard to find where is this app? I accidentally pressed the home button then I could not find the app in the recent app list and I could not even find anywhere? The feature is hidden to inside the drawer.

3. It vanishes from the app drawer and screen as soon as I switch to a different app, and the only way to get it back is to search, which opens the Google Play store entry showing it's installed.

4. How am I supposed to use it at all, especially in an emergency? There is a way to access it by holding down the power button, but it takes 6 taps or scrolls, none of which indicate they are a way to access the app.

5. I have chosen to deactivate it rather than be bothered at any time with a useless notification by something that's only supposed to come into play in an emergency.

6. That would be a pain but worth it if the rest of it worked, but even though I have the "show on lock screen" option enabled, it doesn't.

7. Also? if I was in actual trouble and needed a discreet way to notify someone, a shrill alarm sure isn't going to do me any favors.This app issues notifications they can't be suppressed just to let you know that it accessed location.

8. My emergency contacts do not show up in screen lock even though I've selected the option.

9. *My app is selectable so that's a plusIt just installed, but there's no icon in the app drawer, and it's nowhere to be found in the settings menus.

10. I don't know if any feature are useful if they are not in a reachable distance.App doesn't work on Pixel 3xl.

11. In an emergency situation, the people need to access them quickly and it will be harder as of now.

1. Fix Personal Safety Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Personal Safety: Restarting the app will resolve most errors.
2. Update the Personal Safety App. Here is how:
   1. On Android goto PlayStore » Search for "Personal Safety" » Open Personal Safety » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Personal Safety » click "UPDATE".
3. Clear Personal Safety app cache: Clearing cached data will force your app to retrieve the latest data directly from Personal Safety servers.
   1. On Android, goto Settings » Apps » Select "Personal Safety" » click Storage » click "Clear Cache".
4. Check Personal Safety app permissions. If any of these permissions required to use your device's features are disenabled, Personal Safety might not work.
5. Uninstall and reinstall Personal Safety. If nothing else has worked, completely uninstall Personal Safety then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Personal Safety not working

2. Fix Personal Safety Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Personal Safety be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Personal Safety not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Personal Safety may not be able to connect to the Internet when running in the background.