Contact Google Messages Customer Service

Why should I report an Issue with Google Messages?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. End-to-end encryption is on by default between Google Messages users who have RCS enabled and secures your eligible communications, so no one (including Google and third parties) can read or view your messages and attachments except the person you’re messaging.

2. Google Messages allows you to text with Rich Communication Services (RCS) with fallback to SMS/MMS, which allows you to seamlessly connect to other RCS users -- no matter what device they use.

3. End-to-end encryption is on by default when you message other Google Messages users who have RCS enabled.

4. Know when friends are typing or when they've read your message, share high-resolution images and videos, easily add people to a group chat, and experience an all-around richer messaging experience.

5. Google Messages is the official Google app for messaging.

6. Get more done in your messages with one-tap calendar reminders, emoji replies, and spam protection.

7. Enjoy RCS chats with friends on your phone, computer, Android tablet, or smart watch with the Messages app.

8. Access suggested replies, one-tap calendar reminders, link sharing, and more without leaving your message.

9. Reply back to messages with just a tap and keep the conversation going.

10. You can also block and report potential spammers to help stop unwanted and fraudulent messages.

11. Share high-resolution videos directly from your Google Photos library.

1. Very fast to send and get messages, the only things I don't like is the rcs which is unreliable and it doesn't send half the time.

2. Every time I send her a message, it doesn't send and the app tells me to switch the message to SMS/MMS.

3. Any fix with this would be great!For some reason this stupid search feature simply does not search all the messages for the term you input.

4. I also fine that messages tend to get stuck on the app and I have to force them to send.

5. I hope it can be resolvedI loved this app, but recently, I have been having issues sending messages.

6. It doesn't automatically send as an SMS/MMS message.

7. Some of these include a strange color scheme that I can't figure out how to change, contact icons next to messages are missing, and an inconsistent responsiveness to user input.

8. I am having issues with sending messages to my wife's phone and no one else's.

9. Wish we could send in pictures or videos.Embedding ads at the mention of something like "live" or "outlook".

10. When the message fails to send, it just sits there as Message failed to send.

11. I have to go back to my regular messaging app in order to send a video without having yo trim.

1. Fix Google Messages Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Google Messages: Restarting the app will resolve most errors.
2. Update the Google Messages App. Here is how:
   1. On Android goto PlayStore » Search for "Google Messages" » Open Google Messages » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google Messages » click "UPDATE".
3. Clear Google Messages app cache: Clearing cached data will force your app to retrieve the latest data directly from Google Messages servers.
   1. On Android, goto Settings » Apps » Select "Google Messages" » click Storage » click "Clear Cache".
4. Check Google Messages app permissions. If any of these permissions required to use your device's features are disenabled, Google Messages might not work.
5. Uninstall and reinstall Google Messages. If nothing else has worked, completely uninstall Google Messages then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Google Messages not working

2. Fix Google Messages Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Google Messages be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Google Messages not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Google Messages may not be able to connect to the Internet when running in the background.