Contact Wear OS Customer Service

Why should I report an Issue with Wear OS by Google Smartwatch?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Wear OS by Google app, previously Android Wear, syncs your smartwatch and phone so you can get more out of your watch. • GET PROACTIVE HELP FROM YOUR GOOGLE ASSISTANT: Stay on top of your day with proactive, personalized help and useful shortcuts from your Google Assistant.

2. Supported features may vary across watches, phones, and countries.

3. Get commute times, see upcoming reservations, check your flight status and more.

4. The Google Assistant is not available in certain countries and languages.

1. Even on a high end watch, checking texts and clumsily controlling music is about all it's good for, and the Gear Fit 2 I got for free with a phone did this better years ago.The Google assistant on the watch is messed up if you try to call or text with it.

2. From what I've seen these problems have been going on for a while now and many other people are having the same issues.The Google assistant on the watch is messed up if you try to call or text with it.

3. the other calls to Google assistant seem to work, it can send texts and get weather reports and start phone calls.

4. It keeps giving me the "can't connect to phone" when I try to use them or another feature that doesn't work such as the "play music" option.

5. It keeps giving me the "can't connect to phone" when I try to use them or another feature that doesn't work such as the "play music" option.

6. Overall I feel it's a decent smartwatch for the average user.This app used to work fine, but now it fails to change my music via Google assistant.

7. I just wish I could add my photo for the watch face through Google Photos not just Facebook and Instagram.

8. The saying "ok google" feature also doesn't work even though I have it enabled.

9. When I ask to change music it either says Google can't be reached or the phone isn't connected.

10. There also seems to be a delay in the screen going from the watch face to anyother app (Fit, Agenda, Contacts).

11. The saying "ok google" feature also doesn't work even though I have it enabled.

1. Fix Wear OS Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Wear OS: Restarting the app will resolve most errors.
2. Update the Wear OS App. Here is how:
   1. On Android goto PlayStore » Search for "Wear OS" » Open Wear OS by Google Smartwatch » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wear OS » click "UPDATE".
3. Clear Wear OS by Google Smartwatch app cache: Clearing cached data will force your app to retrieve the latest data directly from Wear OS servers.
   1. On Android, goto Settings » Apps » Select "Wear OS by Google Smartwatch" » click Storage » click "Clear Cache".
4. Check Wear OS app permissions. If any of these permissions required to use your device's features are disenabled, Wear OS might not work.
5. Uninstall and reinstall Wear OS. If nothing else has worked, completely uninstall Wear OS then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Wear OS not working

2. Fix Wear OS Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Wear OS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Wear OS not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Wear OS may not be able to connect to the Internet when running in the background.