Published by Covve Visual Network Limited on Aug 6, 2024

Report an issue with Business Card Scanner.
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Why should I report an Issue with Business Card Scanner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Covve Visual Network Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Business Card Scanner Customer Insights

1. The little inconvenience is that the fields of this app are not properly mapped with the fields of phone book and you have to edit and correct them manually, otherwise this deserves for five stars.I have used dozens of Business Card scanning Apps over a decade, but there is none other as good as COVVE.

2. Import from pictures is also a missing feature (business events is common for this need)This is the excellent business cards scanning App I have used so far.

3. No export to Outlook or Gmail (natively) also can't save the back image of the business card (some business cards have info on both sides that should be able to be captured if desired).

4. The good: Covve Scan does a better job of scanning the data from the cards than any other app I've tried.

5. Very impressive.The app does a great job of reading cards, but the information does not go into your contacts unless you import each contact individually.

6. You can scan your business cards with accuracy and save them into your phone book.

7. 😟The app is good; however, there needs to be a way to scan vertical cards so that the image it saves is vertical.

8. Please add a feature to import all contacts or scan directly to native dialer contacts.Seems great, but limited.

9. This app solved my challenge and by using my phone, can import them into my outlook contacts and can use them with any work needs.

10. Saves me all kinds of time and my administrative assistant is ever so grateful!Pretty good business card scanner app... Still lacks some must haves for business.

11. I'll highly recommend considering this App, as it makes 0 mistakes even if you scan cards while in a moving vehicle.Its scan is very accurate.

Steps to Troubleshoot & Fix Business Card Scanner Issues

1. Fix Business Card Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Business Card Scanner: Restarting the app will resolve most errors.
  2. Update the Business Card Scanner App. Here is how:
    1. On Android goto PlayStore » Search for "Business Card Scanner" » Open Business Card Scanner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Business Card Scanner » click "UPDATE".
  3. Clear Business Card Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from Business Card Scanner servers.
    1. On Android, goto Settings » Apps » Select "Business Card Scanner" » click Storage » click "Clear Cache".
  4. Check Business Card Scanner app permissions. If any of these permissions required to use your device's features are disenabled, Business Card Scanner might not work.
  5. Uninstall and reinstall Business Card Scanner. If nothing else has worked, completely uninstall Business Card Scanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Business Card Scanner not working


2. Fix Business Card Scanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Business Card Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Business Card Scanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Business Card Scanner may not be able to connect to the Internet when running in the background.

Reported Issues