Published by GAPPS EXPERTS on Aug 23, 2024

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Why should I report an Issue with Shared Contacts® : Contact App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GAPPS EXPERTS to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Shared Contacts® : Contact App image 1 contact Shared Contacts® : Contact App image 2

Shared Contacts Customer Insights

1. Always found it a little hassle to share and sync contacts using a computer and then accessing them on mobile, but now I have your app and I can do everything on the go!If you are a sales team using Google services for business and want to save some valuable time, then get this installed and start using it.

2. Good job developers!Before this app our sales people used to call the same lead multiple times because nobody had the updated data in their Google Contacts, not anymore as now our whole sales team have shared addressbook and it gets synced in real time whenever a member updates a contact.

3. Now anyone can add contacts to this list and everyone can see them instantly in their phone or In Their Gmail ! That'sI own multiple businesses in a similar niche and I often cross-sell or up-sell various services, which is why it was essential for me to have a sync between all my business contacts from different workspace accounts that I own.

4. One of the best productivity app for teams and businesses.In our multi-services business we often have to share customers’ contacts on their requests for various services, which is where we have been using this app for months.

5. Don't waste your money on this garbage or you could lose your contacts like me.Importing and exporting contacts from various users is not fun and the Google admins can feel that better than anyone, but this app has made it a breeze for me as I can simply transfer the ownership of the contact groups no more than a minute or two.

6. Great app for the sales teams!I downloaded the app, at first, it synced my contacts across my Gmail.

7. What exactly happened? Where are my contacts? All I did was give access to add and edit contacts.Very intuitive app and it basically has all the features that I use on the gmail app or their chrome extension.

8. Kudos to the team behind it!Very simple and straightforward app to share contacts lists with my colleagues.

9. I know this because my phone told me they were deleted by "shared contacts".

10. I paid for a year subscription and it was working fine until just recently this app deleted several of my contacts without my doing.

11. Fortunately I found this and now it is a matter of mere clicks and then I can access all my contacts from any device.

Steps to Troubleshoot & Fix Shared Contacts Issues

1. Fix Shared Contacts Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Shared Contacts: Restarting the app will resolve most errors.
  2. Update the Shared Contacts App. Here is how:
    1. On Android goto PlayStore » Search for "Shared Contacts" » Open Shared Contacts® : Contact App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shared Contacts » click "UPDATE".
  3. Clear Shared Contacts® : Contact App app cache: Clearing cached data will force your app to retrieve the latest data directly from Shared Contacts servers.
    1. On Android, goto Settings » Apps » Select "Shared Contacts® : Contact App" » click Storage » click "Clear Cache".
  4. Check Shared Contacts app permissions. If any of these permissions required to use your device's features are disenabled, Shared Contacts might not work.
  5. Uninstall and reinstall Shared Contacts. If nothing else has worked, completely uninstall Shared Contacts then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Shared Contacts not working


2. Fix Shared Contacts Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Shared Contacts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Shared Contacts not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Shared Contacts may not be able to connect to the Internet when running in the background.

Reported Issues