Contact Contacts+ Customer Service

Why should I report an Issue with Contacts+?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Contacts Plus team to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. However, one deal breaker is that in the free version, when I'm on a call I often can't find the handset icon tk hangup, and also when I have an incoming call it sometimes does not pop up so I can answer it!*****I will be uninstalling Contacts+ and moving to another app.***** I've been using the app for years, had even paid for the pro version, but with the latest update they have taken a once great app and have taken away many of the features that were the reason I originally went with Contacts+.

2. Had to add in the Contacts app on the phone before it would appear here.UPDATE: Contacts+ did get back to me after leaving this review and they solved the problem for me so I'm back to using their app--so happy! The problem/solution BTW is with Android...I turned off autofill and the bubble stopped popping up.

3. After having loved this app for years, I'm now looking for a new contacts app.I really liked this app because unlike a lot of other contact management apps, when I do a search, it does a thorough search that includes the notes.

4. Instead I get a message that says "choose a contact to edit"! I've already chosen it and tapped on the pencil icon! Makes no sense!I've been a paid user for 2 years.

5. I've heard you have more options if you sign up for their cloud contacts but as I host my own cloud option for my contacts I don't want or believe I need to sign up for a service just to be able to sort my contacts on my phone.

6. I've been using it for many years and loved it, but a few months ago a problem started that I have yet to get a response from the contacts+ team after emailing them about how to fix it.

7. I previously purchased the upgrade, so I don't want to ditch this app, but.......I don't usually feel compelled enough to leave bad reviews but this new version is a complete downgrade from the previous one I was using for years.

8. Charging $100 plus a year for a contacts app (which I just barely pay for Photoshop) that has been stripped of features, is ridiculous.The last update ruined it.

9. Contacts or Calls show empty screens and moving back to MMS also shows an empty screen.

10. You can no longer choose the icon size for your contacts or change whether they are in list or grid view.

11. Now favorite contacts are large icons in a grid view with a list of the rest of your contacts following with smaller icons.

1. Fix Contacts+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Contacts+: Restarting the app will resolve most errors.
2. Update the Contacts+ App. Here is how:
   1. On Android goto PlayStore » Search for "Contacts+" » Open Contacts+ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Contacts+ » click "UPDATE".
3. Clear Contacts+ app cache: Clearing cached data will force your app to retrieve the latest data directly from Contacts+ servers.
   1. On Android, goto Settings » Apps » Select "Contacts+" » click Storage » click "Clear Cache".
4. Check Contacts+ app permissions. If any of these permissions required to use your device's features are disenabled, Contacts+ might not work.
5. Uninstall and reinstall Contacts+. If nothing else has worked, completely uninstall Contacts+ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Contacts+ not working

2. Fix Contacts+ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Contacts+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Contacts+ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Contacts+ may not be able to connect to the Internet when running in the background.