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contact Piano Connect: MIDI Keyboard Chat with our AI-based Piano Connect Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Piano Connect?



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Why chat with our AI Piano Connect Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Piano Connect.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. This is intrusive as it takes over my phone.It's a best app I will say we can learn more and all type of languages are there it's a good this only I expected thank you soo sooooooooo soooooooooo much for creating this app we can search a particular song and we can learn and the songs are free we can learn soo much much of things and I have learn piano now like basic I have learn well and it has Chinese songs also and Disney songs movie song except Hindi and Tamil languages it has others languages but most English only it's ok thank youPlease add custom song making that you can upload and let other people use it/try it.

2. Thanks! Otherwise, it's really good and helped me a lot! I'm way better now, and my friends are asking me for lessons! Thanks, again, -DevonLovely app amazing only One problem they still dint add the frozen 2 songs show yourself and into the unknown still haven't added yet please add soon other then that the app is amazing for piano lovers May god bless the People who made it.awesome amazing excellent marvelos app please download every One it brings joy to your life play any song you want without money and ads.

3. :)One again please download this amazing joyful app And can some One Tell me How to make song of my own song please helpWhy does it take so long to load in a file.

4. When I connect to a keyboard to do other things this app automatically opens the piano app even if I choose not to open it.

5. Other phones with otg support I am able to connect to my musical keyboard.

6. It would be much better if it can show music sheet, and it would be better if user can add their songs and share it.

7. I tried everything restarting, updating, resetting etc still i am unable to connect I have checked my otg is perfectly working fine.

8. but the app doesn't give score while playing the midiThe description says "Read and Playback recordings from external storage".

9. I'm going back to FM Synth.Hi Team, I am using Redmi 8 phone, with latest miui 10.3.3 os(Android 9).

10. I request you to help me in fixing this issue asapU installed just because it takes over my phone.

11. I am unable to connect to my musical keyboard(Casio ctk2000).

Steps to Troubleshoot & Fix Piano Connect Issues

1. Fix Piano Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Piano Connect: Restarting the app will resolve most errors.
  2. Update the Piano Connect App. Here is how:
    1. On Android goto PlayStore » Search for "Piano Connect" » Open Piano Connect: MIDI Keyboard » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Piano Connect » click "UPDATE".
  3. Clear Piano Connect: MIDI Keyboard app cache: Clearing cached data will force your app to retrieve the latest data directly from Piano Connect servers.
    1. On Android, goto Settings » Apps » Select "Piano Connect: MIDI Keyboard" » click Storage » click "Clear Cache".
  4. Check Piano Connect app permissions. If any of these permissions required to use your device's features are disenabled, Piano Connect might not work.
  5. Uninstall and reinstall Piano Connect. If nothing else has worked, completely uninstall Piano Connect then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Piano Connect not working


2. Fix Piano Connect Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Piano Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Piano Connect not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Piano Connect may not be able to connect to the Internet when running in the background.

Reported Issues

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