Contact Fade In Customer Service

Why should I report an Issue with Fade In Mobile Basic?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The General Coffee Company Film Productions to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Upgrade to the full, paid version of Fade In Mobile to import your work from the full or demo desktop version of Fade In Professional Screenwriting Software (including imported PDF and Final Draft scripts).

2. When upgrading to the full version, first export your work to your Google Drive/Dropbox/OneDrive account, or to your device.

3. Fade In Mobile is a companion app for Fade In Professional Screenwriting Software for working with Fade In (. fadein) files.

4. Create scripts on your device, export them to your Google Drive/Dropbox/OneDrive account, and import scripts as read-only.

5. It takes care of proper script formatting, including standard script styles, and provides tools for quickly selecting character and location names, and for efficiently navigating your script.

6. This basic version of the app is intended to give you an idea of what working with the full version is like.

7. It is specifically designed to work with the unique interface and capabilities of your mobile device.

8. Note that this free version allows read-only import.

9. Like using Fade In Mobile?

10. Please think about rating it here on Google Play. Thank you!

1. My only issues are that it could work more like the computer program and that when I try to type sometimes it will scroll upwards uncontrollably and I won't be able to write properly.App is good for beginners like my self it gives you a introduction to screenwriting.

2. ORIGINAL POST- I don't understand how 7 pages can be the end ,when it is a script! Per customer service ,that can only be reached by email, and whose less than concerning replies , is the reason for my not being able to get passed SEVEN pages for a SCRIPT!! WOW! That is totally misleading.

3. I think that should be changed but once you realize what's up, the app is actually functional.Doesn't work with bluetooth keyboards! WHY? So many BAD reviews about the paid version, I'm very uncertain about paying for it.

4. Then when I try to write, a document error pops up.UPDATE: JUST got a reply from Fade in 6 months later, & the reply is as bad as their app and software.

5. But this mobile version seems like there's a ton of complaints and the developers don't seem to be addressing any of the mobile issues.

6. I will be switching to Final draft immediatelyStarted off loving this until I got a few m paragraphs into my script and the app is glitchy.

7. the only reason I wanted this was to test cloud integration for my face in laptop software.

8. I'm having a problem with my document loading.

9. I paid for desktop version and it works great.

10. The document will be closed without saving the most recent changes".

11. I start to type and it jumps all around the text like it's searching for something.

1. Fix Fade In Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fade In: Restarting the app will resolve most errors.
2. Update the Fade In App. Here is how:
   1. On Android goto PlayStore » Search for "Fade In" » Open Fade In Mobile Basic » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fade In » click "UPDATE".
3. Clear Fade In Mobile Basic app cache: Clearing cached data will force your app to retrieve the latest data directly from Fade In servers.
   1. On Android, goto Settings » Apps » Select "Fade In Mobile Basic" » click Storage » click "Clear Cache".
4. Check Fade In app permissions. If any of these permissions required to use your device's features are disenabled, Fade In might not work.
5. Uninstall and reinstall Fade In. If nothing else has worked, completely uninstall Fade In then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fade In not working

2. Fix Fade In Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fade In be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fade In not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fade In may not be able to connect to the Internet when running in the background.