Contact Fade In Customer Service

Why should I report an Issue with Fade In Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The General Coffee Company Film Productions to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Use the full or demo desktop version of Fade In Professional Screenwriting Software to easily import screenplays from any number of formats, including PDF and Final Draft into this full version of Fade In Mobile.

2. NOTE TO GOOGLE DRIVE USERS: Google has reduced access permissions for some apps like Fade In Mobile.

3. Fade In Mobile is a companion app for Fade In Professional Screenwriting Software for working with Fade In (. fadein) files.

4. It takes care of proper script formatting, including standard script styles, and provides tools for quickly selecting character and location names, as well as for efficiently navigating your script.

5. Import/export using Google Drive/Dropbox/OneDrive to access your work on the go and sync your writing seamlessly with your computer.

6. You may receive a warning about being unable to access Google Drive.

7. It is specifically designed to work with the unique interface and capabilities of your mobile device.

8. We are working on a new version of the mobile app that will address this.

1. Still, works well enough for 4 stars even with the Dropbox thing.Waste of money! Doesn't work at all! When I import a Fade In file and go to edit, it keeps highlighting the entire sript and showing me a message that says "transition." It then scrolls on its own from bottom to top regardless of where I'm at on the document.

2. I can get it to work beautifully on the free (basic) version, but it stays in read-only, since it isn't the upgraded version.This app is packed full of features that many of the other screen writing apps dont have.

3. I'm using the pro version so it's nice to store to on the cloud.I'm a long time user of the FI desktop but haven't used the mobile much.

4. You can sync your work with the Windows program that also has a free version to try which still has most features.

5. I literally can't click on anything! It does this no matter what! I tried creating a new script from scratch, and it randomly turns everything into scene headings on its own and adds a bunch of line spaces that ruin formatting!Works great so far.

6. I keep my scripts on cloud, and it took much trial and error to learn I can only open a script in the mobile app by first downloading it from the cloud to my phone, then uploading back to cloud when I'm done working.

7. It entirely kicks the pants off of any other free or inexpesive software, and the highly flexible import and export options makes it viable to use in lieu of needlessly expensive nonsense (you know who).

8. Ok, that's fine, but it would be really nice if the app could be tweaked to work directly with cloud storage, opening and saving to and from that location the way many other apps do.

9. I'll be using the new mobile version a lot more now!I love the desktop version of Fadein, and wanted the mobile version as a companion.

10. I need access to google drive, that was the whole point, so I'm rating this as a 1 star and will rate it a 5 star if you can tell me how to fix it.While I ADORE the desktop program.

11. Tried OneDrive, Google Drive, Dropbox, my device, and it kept importing but the file was blank.

1. Fix Fade In Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fade In: Restarting the app will resolve most errors.
2. Update the Fade In App. Here is how:
   1. On Android goto PlayStore » Search for "Fade In" » Open Fade In Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fade In » click "UPDATE".
3. Clear Fade In Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Fade In servers.
   1. On Android, goto Settings » Apps » Select "Fade In Mobile" » click Storage » click "Clear Cache".
4. Check Fade In app permissions. If any of these permissions required to use your device's features are disenabled, Fade In might not work.
5. Uninstall and reinstall Fade In. If nothing else has worked, completely uninstall Fade In then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fade In not working

2. Fix Fade In Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fade In be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fade In not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fade In may not be able to connect to the Internet when running in the background.