Published by Barnes & Noble College on Oct 5, 2023

Report an issue with Penn State Bookstore.
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Why should I report an Issue with Penn State Bookstore?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Barnes & Noble College to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Penn State Bookstore

1. App Perks are updated regularly so check back often! • Store Event Notifications - Turn on notifications and you’ll be the first to know about special events and sales happening in your store. • Café Loyalty Card (only available in select locations) - Purchase 9 café beverages and your 10th is on the house! • In-App Purchasing - Shop Online for textbooks, spirit gear, school supplies, gifts, accessories, and more.

2. Download now and get 20% Off one school spirit item in store. • App Perks - Access exclusive offers and discounts that are only available to app users.

3. We are your one-stop-shop for textbooks, spirit gear, supplies & more - in store, online & on the My College Bookstore app.

4. Is your book not on the shelf?

5. Use our app to scan the barcode and order from your phone. • Order Activity - Visit the Activity screen to see order and shipment updates and to receive rental due date reminders.

Penn State Bookstore Customer Insights

1. Good appThe app can't even get past it's own start screenVery basic, only a few functions, needs a Material Design UI overhaulThis application always crashes when I try to check in to the activity page.

2. When I went to check out, a duplicate of each item appeared in my cart that wasn't there before.Most of the technological problems were with an older version.

3. Had lots of problems with buttons loading and couldn't use my phone's back button in the app.

4. Anytime I needed to go back, I had to exit the app the resign in.

5. Very buggy.

6. Also it seems to have a very buggy Internet communications.

Steps to Troubleshoot & Fix Penn State Bookstore Issues

1. Fix Penn State Bookstore Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Penn State Bookstore: Restarting the app will resolve most errors.
  2. Update the Penn State Bookstore App. Here is how:
    1. On Android goto PlayStore » Search for "Penn State Bookstore" » Open Penn State Bookstore » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Penn State Bookstore » click "UPDATE".
  3. Clear Penn State Bookstore app cache: Clearing cached data will force your app to retrieve the latest data directly from Penn State Bookstore servers.
    1. On Android, goto Settings » Apps » Select "Penn State Bookstore" » click Storage » click "Clear Cache".
  4. Check Penn State Bookstore app permissions. If any of these permissions required to use your device's features are disenabled, Penn State Bookstore might not work.
  5. Uninstall and reinstall Penn State Bookstore. If nothing else has worked, completely uninstall Penn State Bookstore then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Penn State Bookstore not working


2. Fix Penn State Bookstore Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Penn State Bookstore be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Penn State Bookstore not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Penn State Bookstore may not be able to connect to the Internet when running in the background.

Reported Issues

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