Contact Find My Phone Customer Service

Why should I report an Issue with Find My Phone?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Family Safety Production to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Not real easy to locate a phone in a 2 block radius! Location accuracy these days shouldnt be that big of a deal to accurately give a location within about 6 ft! Hell my chinese junk gps is accurate to about 3 ft! Other apps are doing better and theyre free too!It's an okay app.

2. It shows "the device data/wifi has been turned off since...". I lost my phone and couldn't trace it but the phone itself was turned on with data.I used the free version until my son started driving.

3. After a while (let's say 2-3months) if you haven't opened the app, it will no longer have your location appear on the other person's phone.

4. Remember to enable improved location accuracy on all phone devices used.This is an extremely easy app to set up.

5. Maybe being able to put pin drops where you want to go to help find your location.

6. I like how I can add other phones to my circle and keep track of multiple devices even without location services on.

7. The app needs some work! It gives you a general location of about 2 square blocks for the device.

8. Your location is shown only when you are active in the app otherwise you can't track the device you're looking for.

9. It reports him for being on the phone every time because he plays music from it.

10. 90% of the time the device is at home but missed placed and without the option to make the device ring to find it l, 3 stars.

11. The only negative we have found is if one of the people who has it on their phones hardly ever opens it, it won't locate their phone.

1. Fix Find My Phone Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Find My Phone: Restarting the app will resolve most errors.
2. Update the Find My Phone App. Here is how:
   1. On Android goto PlayStore » Search for "Find My Phone" » Open Find My Phone » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Find My Phone » click "UPDATE".
3. Clear Find My Phone app cache: Clearing cached data will force your app to retrieve the latest data directly from Find My Phone servers.
   1. On Android, goto Settings » Apps » Select "Find My Phone" » click Storage » click "Clear Cache".
4. Check Find My Phone app permissions. If any of these permissions required to use your device's features are disenabled, Find My Phone might not work.
5. Uninstall and reinstall Find My Phone. If nothing else has worked, completely uninstall Find My Phone then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Find My Phone not working

2. Fix Find My Phone Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Find My Phone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Find My Phone not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Find My Phone may not be able to connect to the Internet when running in the background.