Published by Family Safety Production

contact GPS Phone Tracker Chat with our AI-based GPS Phone Tracker Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with GPS Phone Tracker?



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Why chat with our AI GPS Phone Tracker Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of GPS Phone Tracker.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. luv itThis app used to work just fine but recently it's not showing correct locations or not showing that my family member has his phone turned on when he does.

2. Disappointing because I did like this app before.I give it 3 stars not that it doesn't work well but because this app works too well..this app not only locates the other party but it will locate others parties 2 to 5 cars away in a parking lot.

3. App works fine on his phone but doesn't work on my phone anymore.

4. Very handy app if you have kids, teens, older parents or if someone looses their phone.This used to be a 5 star app while we were all using phones running Android 7.

5. When it does work, it works great but lately not so much!! I'm not satisfied with this app.If I would have rated this app about four weeks ago, I would have rated it a four.

6. And yes he had good service, his phone was fully charged, he had the app running and had his location on.

7. I thought it did ok, but sometimes would list a family member at 3 separate locations when they had been at only one-- HOWEVER, when I looked the separate locations up on maps and Google Earth, they were extremely close together.

8. Read all the technical issues and checked everything on both phones and have no issues with either phone.

9. You can set alarms for arrival and departure from specific locations, and it shows you the battery level of participants so you can remind them to charge up.

10. I love how it updates location right away & notifies when "moving", so I know when my loved ones are driving & where they are.

11. Other than this, it's a good app to use.Overall it is easy to set up and add people to the group in able to keep track of where everyone is and a log of where they have been.

Steps to Troubleshoot & Fix GPS Phone Tracker Issues

1. Fix GPS Phone Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GPS Phone Tracker: Restarting the app will resolve most errors.
  2. Update the GPS Phone Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "GPS Phone Tracker" » Open GPS Phone Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GPS Phone Tracker » click "UPDATE".
  3. Clear GPS Phone Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from GPS Phone Tracker servers.
    1. On Android, goto Settings » Apps » Select "GPS Phone Tracker" » click Storage » click "Clear Cache".
  4. Check GPS Phone Tracker app permissions. If any of these permissions required to use your device's features are disenabled, GPS Phone Tracker might not work.
  5. Uninstall and reinstall GPS Phone Tracker. If nothing else has worked, completely uninstall GPS Phone Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GPS Phone Tracker not working


2. Fix GPS Phone Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GPS Phone Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GPS Phone Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GPS Phone Tracker may not be able to connect to the Internet when running in the background.

Reported Issues

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