Contact Find My Friends Customer Service

Why should I report an Issue with Find My Friends?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Family Safety Production to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. notifies me when they stop moving (car,plane etc) and you can add locations like home, school, work, grocery store and it will notify you when they arrive or leave!!!! absolutely love it!!! does do satellite camera as wellHad this app for 2 yrs.

2. Lose the ads on the premium version I would rate this a score of 10 out of 5! (yes, those are the numbers I mean).In a world of unknown danger, it's wonderful to have a program that assist in accurately communicating my loved ones locations.

3. i went from 90% to 30% in an hour unplugged while using the app.super convenient and accurate!!! we recently left iPhone and came to android and this is by far better than the built in location in messages.

4. The basic version is free and includes two or three locations you can set 'left' and 'arrived' alerts for! You can pay for some other features too.

5. This app makes it possible to share your location with friends that have a different kind of phone than you (IPhone/Android).

6. I've been pretty happy with it - but on occasion I have issues with notifications going off without family member/friend actually going anywhere.Great app!!!! This is a very accurate app.

7. Highly recommend !!!!!!!I love the app as it functions but I paid $24.00 to purchase the premium version.

8. Last couple weeks it shows my circle of people at the right place on the map, but shows really strange addresses no matter where we are.

9. Now they are telling me the app was unable to detect the crash because I'm using an outdated version.

10. But i will be deleting this app because it doesnt work unless you have Battery Saving Mode off and this then becomes useless if the phones are dead.

11. First they came up with all kinds of excuses.. oh it was poor service, your phone not charged.

1. Fix Find My Friends Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Find My Friends: Restarting the app will resolve most errors.
2. Update the Find My Friends App. Here is how:
   1. On Android goto PlayStore » Search for "Find My Friends" » Open Find My Friends » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Find My Friends » click "UPDATE".
3. Clear Find My Friends app cache: Clearing cached data will force your app to retrieve the latest data directly from Find My Friends servers.
   1. On Android, goto Settings » Apps » Select "Find My Friends" » click Storage » click "Clear Cache".
4. Check Find My Friends app permissions. If any of these permissions required to use your device's features are disenabled, Find My Friends might not work.
5. Uninstall and reinstall Find My Friends. If nothing else has worked, completely uninstall Find My Friends then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Find My Friends not working

2. Fix Find My Friends Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Find My Friends be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Find My Friends not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Find My Friends may not be able to connect to the Internet when running in the background.