Published by Family Safety Production

Report an issue with Sex Offender Search.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Sex Offender Search?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Family Safety Production to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Sex Offender Search Customer Insights

1. Map populates with sex offender and crime locations but users are unable to view ANY further information except seeing the spot on a map (unless you pay).Last time I used this, which was a long time ago, it was so slowed down with ads it took forever to load.

2. Hard pass for me, I'll try other apps for locating sex offender.I'm not sure why some people say you have to pay to see anything on the Sex Offender Search app, because my family has used it for free.

3. I wanted it to show sex offenders, but shows none even after selecting the option.I had the same basic app from the same company (life 360)a couple of years ago and it was WAY better then.

4. Your app doesn't need all those permissions, shame on you.Is NOT a sex offenders search app.

5. But free version offers you crime /sex offenders in up to 2 mile radius.

6. Would be a great app for families to share their locations / location history with each other.

7. As it is now, it doesn't show any and it appears to just be a location sharing app for family's.

8. Messaging within the group you create works nicely too.I don't even need to download this app, just look at all of the permissions this app asks for.

9. When I clicked the location of one "sex offender" and then click it a few more times, I'll get different people for that same address.

10. You don't need to know anything about my Wi-Fi, Bluetooth, cell network, etc., other than I'm connected to a network.

11. This used to be a great app for knowing where the sex offenders are in your neighborhood.

Steps to Troubleshoot & Fix Sex Offender Search Issues

1. Fix Sex Offender Search Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sex Offender Search: Restarting the app will resolve most errors.
  2. Update the Sex Offender Search App. Here is how:
    1. On Android goto PlayStore » Search for "Sex Offender Search" » Open Sex Offender Search » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sex Offender Search » click "UPDATE".
  3. Clear Sex Offender Search app cache: Clearing cached data will force your app to retrieve the latest data directly from Sex Offender Search servers.
    1. On Android, goto Settings » Apps » Select "Sex Offender Search" » click Storage » click "Clear Cache".
  4. Check Sex Offender Search app permissions. If any of these permissions required to use your device's features are disenabled, Sex Offender Search might not work.
  5. Uninstall and reinstall Sex Offender Search. If nothing else has worked, completely uninstall Sex Offender Search then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sex Offender Search not working


2. Fix Sex Offender Search Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sex Offender Search be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sex Offender Search not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sex Offender Search may not be able to connect to the Internet when running in the background.

Reported Issues