Contact VTU Customer Service

Why should I report an Issue with VTU: Buy Cheap Data, Pay Bills?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FraNKAPPWeb Technologies to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. FUND BETTING ACCOUNTS: Fund Your Betting Accounts (1xBet, BangBet, Bet9ja, BetKing, BetLand, BetLion, BetWay, CloudBet, LiveScoreBet, MerryBet, NaijaBet, NairaBet, SupaBet) Online in Nigeria Instantly.

2. All API users enjoy even cheaper prices (1GB at ₦269 plus % discounts for other services) and ₦0. 00 service fees.

3. Subscribe your Cable TV (DSTv, GOTv & Startimes) at the cheapest price and get instant activation.

4. We offer all discos postpaid & prepaid including AEDC, BEDC, EEDC, EKEDC, IBEDC, IKEDC, JED, KAEDCO, KEDCO & PHED etc.

5. DATA: Buy and resell cheap data (SME, Corporate Gifting - CG, Data Gifting, Data Share etc) on VTU. ng and make money with us.

6. We offer the cheapest data bundles for all networks. 1GB = ₦269 for Resellers/API Users.

7. MONEY BACK GUARANTEE: Didn't get value? We will refund you 100%. 24/7 QUALITY SUPPORT: Get in touch via phone, email and live chat.

8. Enjoy easy, fast and instant funding of your wallet after payment.

9. INSTANT DISCOUNT (CASHBACK): Get instant discount (cashback) on all purchases.

10. INSTANT TOPUP: All VTU. ng services are automated and at a breeze (instant delivery).

11. AIRTIME: Enjoy as much as a 3% discount on airtime purchases on our platform.

1. My first attempt to invest and i'm experiencing this😡This App was working fine but all of a sudden anytime I purchase data it doesn't deliver the data but rather collects the money from my account leaving me stranded when I contacted the service providers they didn't provide any useful info as to where the problem is coming from, I believe this app is a scam.I gave one star just because they are reliable, the other side their bank charges is too much.

2. I made a mistake when trying to sub to someone, I thought I've lost that one not until I contacted the customer care through WhatsApp messages; Where they asked me for the order ID, of which I provided and they were able to reverse it back to my account.The experience with this app is depressing.

3. Wonderful application, and the products are affordable too and cheap both for the reseller and customer.. but is there a way they can make the funding of wallet more easier, like making transfer instead of using ussd and card alone.

4. The customer service is very poor, I try calling the number but it's either they don't pick or it's switched off, I message them on WhatsApp and they reply after several hours.

5. Don't be skeptic about using the app.After an attempt to fund my wallet which failed, I was told I'll be refunded but it's getting to a week now I still haven't been refunded.

6. I sent money to their account for wallet transaction but not credited till now.

7. And they should allow us to use mobile banks accounts too... Network at times makes the funding of wallet a bit frustrating.Wonderfully made.

8. I reached out to Monify and they confirmed processing my funds into Frank's system and for about a month, all I have heard from Frank is that they are working on the issue.

9. It really pains whenever I sent money to the app and I don't have any gain at the end of the sale instead is lossI regret using this app.

10. I used this app for a few months without any issues until last month when my transfer failed to reflect.

11. Please don't fall into this scam appThis app is by far the best; it is fast, reliant and operates even when network or service is very low.

1. Fix VTU Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VTU: Restarting the app will resolve most errors.
2. Update the VTU App. Here is how:
   1. On Android goto PlayStore » Search for "VTU" » Open VTU: Buy Cheap Data, Pay Bills » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VTU » click "UPDATE".
3. Clear VTU: Buy Cheap Data, Pay Bills app cache: Clearing cached data will force your app to retrieve the latest data directly from VTU servers.
   1. On Android, goto Settings » Apps » Select "VTU: Buy Cheap Data, Pay Bills" » click Storage » click "Clear Cache".
4. Check VTU app permissions. If any of these permissions required to use your device's features are disenabled, VTU might not work.
5. Uninstall and reinstall VTU. If nothing else has worked, completely uninstall VTU then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VTU not working

2. Fix VTU Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VTU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VTU not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VTU may not be able to connect to the Internet when running in the background.