Published by Evgenii Neumerzhitckii on Aug 22, 2024

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Why should I report an Issue with AES Crypto?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Evgenii Neumerzhitckii to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About AES Crypto

1. AES Crypto uses Advanced Encryption Standard.

2. Encrypted text is copied for easy sharing.

3. AES Crypto is open source and available on Android, iOS and Web.

AES Crypto Customer Insights

1. Thank you for a good cryptography app :) Screenshots in app are nice to have but with visible key becomes a security concern.

2. With share option screenshots are unnecessary.I like this app, but would like for the key to be hidden with a button to expose the key when pressed.

3. Would like to see: - dark theme - file attachment option All around app works as intended.

4. It would be nice to be able to hide the key.

5. App is a nice start.

6. Simple to use, and understand, with zero bloat.

7. Has lots of potential.Great app, lots of potential.

Steps to Troubleshoot & Fix AES Crypto Issues

1. Fix AES Crypto Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AES Crypto: Restarting the app will resolve most errors.
  2. Update the AES Crypto App. Here is how:
    1. On Android goto PlayStore » Search for "AES Crypto" » Open AES Crypto » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AES Crypto » click "UPDATE".
  3. Clear AES Crypto app cache: Clearing cached data will force your app to retrieve the latest data directly from AES Crypto servers.
    1. On Android, goto Settings » Apps » Select "AES Crypto" » click Storage » click "Clear Cache".
  4. Check AES Crypto app permissions. If any of these permissions required to use your device's features are disenabled, AES Crypto might not work.
  5. Uninstall and reinstall AES Crypto. If nothing else has worked, completely uninstall AES Crypto then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AES Crypto not working


2. Fix AES Crypto Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AES Crypto be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AES Crypto not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AES Crypto may not be able to connect to the Internet when running in the background.

Reported Issues