Contact BookScouter Customer Service

Why chat with our AI BookScouter Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of BookScouter.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Nice work! Just 1 thing (always something 😉), I LOVE the keyboard for the ISBN is now just numbers (much faster!), but what do I do when the ISBN has an X & the barcode can't be read? Thx! Keep up the great work! 👍I have been using Book Scouter for at least 6 years now.

2. Would recommend to the developers to add more buyers and running a coding/ bug check.The app is great when it's accurate I love the fact that they have the bookshelf that stores the books that I keep so I can transfer them to the places that I want to sell them.

3. For example I may scan an isbn and it shows all places will accept it except sellbackyourbook but when I enter the same isbn on sellbackyourbook they happen to be buying that book for a dollar even though the bookscouter app and website displayed it as a big 0.00. Still good for cash.I use it a lot.

4. I think it'd be cool if there was a search button on the bookshelf so It could be be easier find the book I was looking for instead of having to go through the entire list but still the bookshelf itself is great.

5. If I could scan, decide, then scan again to move on to the next book with my Bluetooth scanner.... instead of having to hit the "New search" button after each scan it would cut my time scanning in half.

6. They do however show you what Amazon is buying or selling the same books for on their site and also offer to email you a copy of the list of books you have uploaded to your "Bookshelf" within this app which is a really cool feature!!It's obvious they see the reviews & comments, & they actually LISTEN.

7. The database for buyers is inaccurate because i used three different phones to scan with other buyback apps and they werent matching the no buyers.I'd like to see more info once you open the app.

8. Noticable improvements & quick! The barcode reader reads w/more ease, the search results pop up quicker, the back button works, & the app is simply faster than before, --& I've had the same phone throughtout.

9. Even beyond reliability, easy to navigate, giving an extensive list of book buyers.

10. It would be great if they did because if you're talking into your phone and unable to scan it, sometimes the dash is Go in automatically.but thanks!Works when it wants to.

11. The only thing I would recommend is sometimes when the dash is come up in between the numbers on the ISBN bookscouter does not recognize it.

1. Fix BookScouter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BookScouter: Restarting the app will resolve most errors.
2. Update the BookScouter App. Here is how:
   1. On Android goto PlayStore » Search for "BookScouter" » Open BookScouter - sell & buy books » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BookScouter » click "UPDATE".
3. Clear BookScouter - sell & buy books app cache: Clearing cached data will force your app to retrieve the latest data directly from BookScouter servers.
   1. On Android, goto Settings » Apps » Select "BookScouter - sell & buy books" » click Storage » click "Clear Cache".
4. Check BookScouter app permissions. If any of these permissions required to use your device's features are disenabled, BookScouter might not work.
5. Uninstall and reinstall BookScouter. If nothing else has worked, completely uninstall BookScouter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BookScouter not working

2. Fix BookScouter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BookScouter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BookScouter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BookScouter may not be able to connect to the Internet when running in the background.