Contact Stronger Than C19 Customer Service

Why should I report an Issue with Stronger Than C19?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Florida Department of Health to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The StrongerThanC19 App allows you to anonymously answer a brief series of survey questions, ranging from general demographics to recent travel and possible exposure to COVID-19, to help Florida better identify and predict coronavirus trends across the state.

2. Have trusted information and resources* at your fingertips including (1) “STEPS” of preparedness and prevention measures; (2) Florida’s COVID-19 status and what you need to know; and (3) Reliable contact information for questions regarding COVID-19 in Florida. 4.

3. Ability to go back and update your answers as symptoms and information change, providing officials with up-to-the-minute information to help improve the distribution of resources in response to COVID-19. 2.

4. Sign up to receive notifications and the most up to date information on COVID-19 in Florida.

5. Access to information in real-time as it’s gathered from users across the state via the Community Action Survey Report.

6. Report includes results by date; age group; county; recent travel; symptoms; sought medical care; and more. 3.

7. Do your part in the fight to stop the spread of COVID-19 in Florida.

8. Everyone has a role to play to help us flatten the COVID-19 curve.

9. Once the survey is completed, you will receive guidance on prevention practices, testing, and vulnerable populations. 1.

10. Two minutes of your time can help make Florida communities healthier.

11. If we all work together, we can slow the spread. *Please remember, the resources provided on the app do not replace or take priority over guidance from health care professionals.

1. There's no final link to a total number of surveys takennor is there at the ability to turn on the Google exposure notification tracker via Bluetooth LTE which the app claims it has the capability of.Florida has yet to follow other states in developing an app that does tracing and tracking.

2. Disappointing to say the least.Meh. All it is are a series of generic questions that are poorly phrased "have you traveled recently?" Sure, to the gas station, or did you mean traveled out of state or out of the country? Check out the surveys that CVS, Walgreens, and various medical research institutions are doing.

3. We don't I hear Florida is working on one?This app takes initial survey to baseline you and your health.

4. Perhaps an update will provide these things in the future.I was disappointed after taking a survey that the final app screen and the Google play store is nothing more then a visual.

5. Your only option on this app is to take a short survey about your current health and answer questions about the steps you're taking flatten the curve.

6. I was expecting more from this app than what it has right now.I was hoping this was a covidwise app for Florida but it's just a silly survey which could be raken on a web site.

7. Sad that our state is extremely high in cases yet does so little to help.The app errors out with "something went wrong" with no explanation after the survey.

8. There are links to websites with data, but we know already the Florida is manipulating the data and fired someone because she wouldn't go along with it.This app needs more work done to it.

9. Later it takes location permission, (you have to allow access all the time), to support app tracing and contact tracing.

10. Obviously Florida is not doing any tracking or contact tracing.

11. After finishing the survey, they offer a couple of the same basic COVID-19 resource links that you see everywhere else.

1. Fix Stronger Than C19 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Stronger Than C19: Restarting the app will resolve most errors.
2. Update the Stronger Than C19 App. Here is how:
   1. On Android goto PlayStore » Search for "Stronger Than C19" » Open Stronger Than C19 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stronger Than C19 » click "UPDATE".
3. Clear Stronger Than C19 app cache: Clearing cached data will force your app to retrieve the latest data directly from Stronger Than C19 servers.
   1. On Android, goto Settings » Apps » Select "Stronger Than C19" » click Storage » click "Clear Cache".
4. Check Stronger Than C19 app permissions. If any of these permissions required to use your device's features are disenabled, Stronger Than C19 might not work.
5. Uninstall and reinstall Stronger Than C19. If nothing else has worked, completely uninstall Stronger Than C19 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Stronger Than C19 not working

2. Fix Stronger Than C19 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Stronger Than C19 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Stronger Than C19 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Stronger Than C19 may not be able to connect to the Internet when running in the background.