Published by FGAE

Report an issue with Ektacam.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Ektacam - Analog film camera?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FGAE to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Ektacam - Analog film camera image 1 contact Ektacam - Analog film camera image 2

Ektacam Customer Insights

1. plsfixThe app is running really bad, it hangs a lot, but its fantastic for taking superb photos emulating the film effect and also great for when i shoot my analog camera, it helps get a preview of what the scene will look like on film.

2. Shame as the HTC is my daily driver.I was highly impressed with the app..Thinking to buy paid version !!afterwords i came across the issues in exposure control ! Due to this i had to re think buying paid service..Apart from this, a great app ..Hope You Guys fix the bugI installed this apo thinking that is free as advertised.

3. Taking a photo with the honor camera app(default when taking a photo using the volume key from locked) results in the loss of the exposure control and reprocessing ability.

4. The simple exposure compensation control is good and the ability to reprocess the photo with different film simulations afterwards brilliant.

5. AND the fact that the emulsions are NAMED - face it: K5 or F3 aren't very helpful!Nice app but need some updates Like settings for brightness control it consumes lot of my phone battery and I can't save my pictures in my sd card.

6. Infact this app forces phone settings from vibrate to sound mode whenever u click shutter once.

7. Well, after the first use the app doesn't work unless you pay for the film simulations.I was introduced to this camera from the late, lamented CFV-5.

8. Otherwise I am happy with this.Film simulations transform the once sterile photos of my honor 9.

9. And frankly the shutter sound is really really loud and irritating beep.

10. On my Pixel 3 XL, the shutter rarely works whether I use the button on-screen or if I use the volume keys.

11. This app has no option to stop shutter sound.

Steps to Troubleshoot & Fix Ektacam Issues

1. Fix Ektacam Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ektacam: Restarting the app will resolve most errors.
  2. Update the Ektacam App. Here is how:
    1. On Android goto PlayStore » Search for "Ektacam" » Open Ektacam - Analog film camera » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ektacam » click "UPDATE".
  3. Clear Ektacam - Analog film camera app cache: Clearing cached data will force your app to retrieve the latest data directly from Ektacam servers.
    1. On Android, goto Settings » Apps » Select "Ektacam - Analog film camera" » click Storage » click "Clear Cache".
  4. Check Ektacam app permissions. If any of these permissions required to use your device's features are disenabled, Ektacam might not work.
  5. Uninstall and reinstall Ektacam. If nothing else has worked, completely uninstall Ektacam then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ektacam not working


2. Fix Ektacam Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ektacam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ektacam not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ektacam may not be able to connect to the Internet when running in the background.

Reported Issues