Contact Native Customer Service

Why should I report an Issue with Native?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Native Data to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Native reserves the right to revoke any user’s access to our application because of a violation of our terms of service or for concerns around the quality of entries being contributed.

2. Earn money in your free time by becoming a member of the Native Collector Network.

3. A task may include interviewing shoppers, taking photos of pricing information, or confirming the availability of products on shelves.

4. All entries pass through our verification process and only entries that pass our quality standards will be cleared for payment.

5. To begin contributing to a task, select “accept” and once you are physically at the task location (indicated on the map) you will be able to select “new entry”.

6. Earn money in your free time by gathering on-the-ground information for some of the world’s top brands!

7. We offer multiple payment methods, including direct deposit into your bank account, Paypal, or cash pickup in some countries.

8. This mobile app is for members of the Native Collector Network for performing tasks.

9. All entries submitted through the app will be reviewed by our verification process and only cleared entries will be paid.

10. Collectors earn according to the number of valid entries they complete.

11. Our clients are consumer brands, polling organizations and enterprises who are looking to better understand the consumer opinions and behaviors in your area.

1. The email and apps notification said so, but at the time I want to paid out, the amount 28.06$, I kept asking and complaint about this but none of you guys help.. At the first time using this app, it seems trustwhorty, but nowadays they keep playing with the system and make everything complicated.My payment has been in progress since last week and no one seems concerned even after informing the team.. I really need this payment.

2. Though the vending machine is not selected by anyone the team will reject without any reason and when time gets lapsed you don't have time to check it back.

3. You should also improve on your response time to issues because this is an issue that could have been responded immediately.

4. Hey guys please don't fall in this trap and don't waste your time.

5. is is a waste of time and money.Its the real deal.

6. I'll keep doing this whenever I have free time and near the location to make use of my spare time.

7. Tbh the whole GUI is quite bad , I was excited for the app but got disappointed.all my tasks were rejected for no reason, even though everything was in accordance with what they wanted and according to the example.

8. unable to add new entry totally right now in this new version which has a audio recording bug.App keeps closing when trying to take photos for entries , so I have re-enter them again multiple times .

9. So they use our time and efforts but they don't pay any amount for us because the minimum payout is 40$.

10. Why should I use my time to collect data for you and then when it comes to paying me you ignore.. This is not right at all.

11. verification takes too long, just don't download this application..The audio recording is always on even when closing the app on android version 9 and below.

1. Fix Native Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Native: Restarting the app will resolve most errors.
2. Update the Native App. Here is how:
   1. On Android goto PlayStore » Search for "Native" » Open Native » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Native » click "UPDATE".
3. Clear Native app cache: Clearing cached data will force your app to retrieve the latest data directly from Native servers.
   1. On Android, goto Settings » Apps » Select "Native" » click Storage » click "Clear Cache".
4. Check Native app permissions. If any of these permissions required to use your device's features are disenabled, Native might not work.
5. Uninstall and reinstall Native. If nothing else has worked, completely uninstall Native then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Native not working

2. Fix Native Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Native be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Native not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Native may not be able to connect to the Internet when running in the background.