Published by ASCO

Report an issue with ASCO Symposia iPlanner.
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Why should I report an Issue with ASCO Symposia iPlanner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ASCO to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ASCO Symposia iPlanner image 1 contact ASCO Symposia iPlanner image 2

ASCO Symposia iPlanner Customer Insights

1. During login gets an error msg `invalid confid' and stuck there.

2. User friendlyCannot login with Samsung Galaxy s7.

Steps to Troubleshoot & Fix ASCO Symposia iPlanner Issues

1. Fix ASCO Symposia iPlanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ASCO Symposia iPlanner: Restarting the app will resolve most errors.
  2. Update the ASCO Symposia iPlanner App. Here is how:
    1. On Android goto PlayStore » Search for "ASCO Symposia iPlanner" » Open ASCO Symposia iPlanner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ASCO Symposia iPlanner » click "UPDATE".
  3. Clear ASCO Symposia iPlanner app cache: Clearing cached data will force your app to retrieve the latest data directly from ASCO Symposia iPlanner servers.
    1. On Android, goto Settings » Apps » Select "ASCO Symposia iPlanner" » click Storage » click "Clear Cache".
  4. Check ASCO Symposia iPlanner app permissions. If any of these permissions required to use your device's features are disenabled, ASCO Symposia iPlanner might not work.
  5. Uninstall and reinstall ASCO Symposia iPlanner. If nothing else has worked, completely uninstall ASCO Symposia iPlanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ASCO Symposia iPlanner not working


2. Fix ASCO Symposia iPlanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ASCO Symposia iPlanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ASCO Symposia iPlanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ASCO Symposia iPlanner may not be able to connect to the Internet when running in the background.

Reported Issues