Published by Powered by eTopUpOnline.com on Aug 23, 2024

Report an issue with Natcom TopUp.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Natcom TopUp?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Powered by eTopUpOnline.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Natcom TopUp

1. We continue to add more and more currencies. - Instant Recharge: Your phone will be automatically recharged upon successful payment. - Sign-in with Facebook, Google and Apple: You can sign-up and sign-in using your Google, Facebook and Apple accounts. - Global Access: No matter where you are, you can top-up a Natcom prepaid mobile phone. - Multiple Payment Options: Pay with any MasterCard, Visa or American Express credit, debit or prepaid card.

2. Modern and engaging, our new app makes it easier to add credit or purchase a data plan for any Natcom prepaid phone - yours, a family member, or friends. - Add Top-Up or purchase a data plan for family and friends with Natcom service. - Enhanced Security: Register your mobile phone to better protect your account.

3. You can schedule on regular intervals - weekly, every 2 weeks, monthly. Edit or cancel anytime. You are in control. - Add Your Contacts: Add the phones of family and friends and personalize how you want their name displayed. - Manage Your Profile: You can now update your personal information, such as name and email address.

4. Download the Official Top up App for Natcom Haiti prepaid mobile phones – the fastest, easiest, and the most convenient way to recharge your phone!

5. Also, tell us your birthday. We would like to know. - Enhanced Transaction History: See your previous transactions right on your dashboard. - Promotions Notifications: Never miss a promotion again with enhanced promotions notifications. - More Currencies Accepted: For users outside of Haiti, you may have the option to pay in your local currency and save.

6. Our newly redesigned Natcom app is your one-stop shop for topping-up your prepaid mobile service.

7. You can also pay with your PayPal account. - Quality Support: If you need support with this application, you can reach us at support@natcomtopup. Enjoy using our new app.

8. We will send you message notifications whenever we see something suspicious. - Schedule Multiple Autotops.

9. Schedule Top-Ups for your service or for others and never run out of credit again.

10. Please review us on the App Store and tell us how we can serve you better.

11. Add your picture and to personalize.

Natcom TopUp Customer Insights

1. Easy and quickI love this app to topup my fiance in haiti every month but what i don't like about it its that when i do a topup for her a monthly $20 diamond plan it doesn't last for a month it always finish one day early...lets say i do a plan on the 3rd of December it will finish on the 2nd of January and so on and so on...please fix i will really appreciate it...It will be better if I could have chosen the number from my contacts, instead of typing it in.

2. Had better service with Digicel topupVery user friendly ... straight to the point! Update 7/11/2022: Not able to login after app update??? I leaving the rating at 5 stars in hopes it'll get resolved asap!Easy and safe way to send topups to natcom haiti.

3. ThanksThey will steal your money!! Send it direct and have your people pay for the plan in person.

4. They have data bundles available so I get more for my money every time I recharge.So far it's been pretty reliable.

5. Transaction is correct and the product is delivered in real time as soon as the payment is validated.Very fast and convenient.

6. I paid for one month of internet and talk time.

7. That could cause mistakes and let some unwanted person benefit the top up.

8. The minutes disappeared after 1 day.

Steps to Troubleshoot & Fix Natcom TopUp Issues

1. Fix Natcom TopUp Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Natcom TopUp: Restarting the app will resolve most errors.
  2. Update the Natcom TopUp App. Here is how:
    1. On Android goto PlayStore » Search for "Natcom TopUp" » Open Natcom TopUp » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Natcom TopUp » click "UPDATE".
  3. Clear Natcom TopUp app cache: Clearing cached data will force your app to retrieve the latest data directly from Natcom TopUp servers.
    1. On Android, goto Settings » Apps » Select "Natcom TopUp" » click Storage » click "Clear Cache".
  4. Check Natcom TopUp app permissions. If any of these permissions required to use your device's features are disenabled, Natcom TopUp might not work.
  5. Uninstall and reinstall Natcom TopUp. If nothing else has worked, completely uninstall Natcom TopUp then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Natcom TopUp not working


2. Fix Natcom TopUp Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Natcom TopUp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Natcom TopUp not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Natcom TopUp may not be able to connect to the Internet when running in the background.

Reported Issues