Published by Powered by eTopUpOnline.com on Aug 23, 2024

Report an issue with Globe Load.
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Why should I report an Issue with Globe Load?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Powered by eTopUpOnline.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Globe Load

1. Globe Telecom customers – buy prepaid load credits for your phones in the Philippines or while travelling in the United States.

2. Globe Load is an official partner of GTI Telecom and an authorized re-seller of Globe Prepaid Load Credits in the United States.

3. You can now buy Globe Prepaid Load Credits from anywhere in the United States!

4. This is the fastest, easiest, and the most convenient way to reload / recharge Globe phones in the Philippines.

5. Friends and family in the United States - send Globe Prepaid Load Credits to your loved ones in the Philippines without paying any foreign transaction fees.

Globe Load Customer Insights

1. I tried it on my computer same thing..it was promising until it didn't..too bad I would have been s regular customer..but nah..it was a waste of my time..Nice,i like the option for paypal wallet..easy to use and fast transaction.The one thing is that there's must be a selection in sending a load to lower price.Like $3 to $2 not only with $6 and $10😊Nice and always have a signal where you are.. I like it so much.. and I know like to help all people Mostly need to have a load, in case in emergency.. thank u very much .. to have a application like this.. Globe Load... Give a help to me.. and I'm very very sure 100 percent many people to try This application Globe Load to willing give a solution, to give a help and give happiness to all.

2. I want free choice of load, a better currency rate than 46p/1eur as the official middlerate is 58p/1eur! Tried to setup a monthly charge, but the app would only accept my card for single payments.

3. Would recommend.Unlimited text service that's not! Did the meaning of unlimited changed? Your service should say LIMITEDTXT! Better yet advise how many text we can send like 1 text message only! I needed to send so many text messages out as i'm looking for a part-time job to get by during pandemic thus loaded with your unlitext service but you discredited and can no longer send any text message saying that - it's above normal use.

4. What is normal? For me to send just a single text message! What an excuse! 🤬It works great with pay pal if you're in a different country.

5. I'm on holidays in Manila and I can't top up online wih my debit card because it needs to be verified by Visa's security text and my Three sim is not supported here.

6. Inconvenient since i need to load a minimum of $30 for internet usageUPDATED! Had to contact chat to set standard currency to EUR instead of USD, and can only load either 300p or 500p.

7. Me.. I will invite my all friends, relatives and to register and to log in this application Globe Load.

8. You have to make 3 transactions just to load a $30 amount, which is annoying because on the 3rd transaction, the system would put it on pending then failed status.

9. I signed up by email, it asked for my number, then I was prompted to choose the amount of load.

10. Since I used pay pal it's been working great now.I was disappointed with this app..I tried it for the first time today and it kept on giving me an error message.

11. It doesn't have any option to load other desired amount.

Steps to Troubleshoot & Fix Globe Load Issues

1. Fix Globe Load Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Globe Load: Restarting the app will resolve most errors.
  2. Update the Globe Load App. Here is how:
    1. On Android goto PlayStore » Search for "Globe Load" » Open Globe Load » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Globe Load » click "UPDATE".
  3. Clear Globe Load app cache: Clearing cached data will force your app to retrieve the latest data directly from Globe Load servers.
    1. On Android, goto Settings » Apps » Select "Globe Load" » click Storage » click "Clear Cache".
  4. Check Globe Load app permissions. If any of these permissions required to use your device's features are disenabled, Globe Load might not work.
  5. Uninstall and reinstall Globe Load. If nothing else has worked, completely uninstall Globe Load then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Globe Load not working


2. Fix Globe Load Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Globe Load be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Globe Load not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Globe Load may not be able to connect to the Internet when running in the background.

Reported Issues