Published by Fresh Tri on Nov 27, 2024

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Why should I report an Issue with Fresh Tri: Habits & Mindset?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fresh Tri to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Fresh Tri Customer Insights

1. No glitches yet.As someone who uses these apps to help build routines and healthy habits not related to weight loss, I don't really like how focused the app is on weight loss.

2. I have since deleted this app due to the frustration I had trying to understand what they were talking about.super helpful, and awesome, lots of learning tools And it actually helps you learn new ways of thinking, and change those behaviors learned into new habits.

3. I have been struggling to gain and hope this app would have guided me into healthy ways to gain weight, but it just gave ways to lose weight.Great app so far! No glitches or slowness.

4. Healthy eating isn't always related to weight loss, but this app makes it seem like it.

5. The videos are very informative and just the right length for me.It is focused on weight loss.

6. I have made progress redirecting my anxious moments to activities instead of consuming unneeded calories.Glitchy and slow response times.

7. Tons of content - can't believe this is free!This app (so far) is helping me do what I tried to do for years and tried with other apps and could not do.

8. I'm not sure how long I'll stick with it, but here at the beginning of my diabetes diagnosis, the videos are quite helpful to me.

9. So far, from what I've explored, this app is limited to motivation, journaling, good-habit building, and community support.

10. The app doesn't really help much with giving reminders/alarms to help me complete tasks, just really generic check-ins.

11. I have to close and restart the app and I don't get to finish my journals.I'm still learning on this app (9 days) So far I have learned a lot.

Steps to Troubleshoot & Fix Fresh Tri Issues

1. Fix Fresh Tri Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fresh Tri: Restarting the app will resolve most errors.
  2. Update the Fresh Tri App. Here is how:
    1. On Android goto PlayStore » Search for "Fresh Tri" » Open Fresh Tri: Habits & Mindset » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fresh Tri » click "UPDATE".
  3. Clear Fresh Tri: Habits & Mindset app cache: Clearing cached data will force your app to retrieve the latest data directly from Fresh Tri servers.
    1. On Android, goto Settings » Apps » Select "Fresh Tri: Habits & Mindset" » click Storage » click "Clear Cache".
  4. Check Fresh Tri app permissions. If any of these permissions required to use your device's features are disenabled, Fresh Tri might not work.
  5. Uninstall and reinstall Fresh Tri. If nothing else has worked, completely uninstall Fresh Tri then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fresh Tri not working


2. Fix Fresh Tri Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fresh Tri be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fresh Tri not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fresh Tri may not be able to connect to the Internet when running in the background.

Reported Issues