Contact Xtime Engage 8 Customer Service

Why should I report an Issue with Xtime Engage 8?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Xtime to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Service advisors are empowered with a rapid check-in process, VIN-specific maintenance recommendations, integrated tire selling, walk-around inspections, OEM recalls and capabilities to capture, market declined services, ability to take payment and schedule next service appointment.

2. With instant access to quality information and a consistent write-up process, Engage gives Dealership Consumers a professional service lane experience while boosting repair order value and CSI.

3. Xtime’s Engage is the industry’s leading mobile point-of-service solution for automotive dealerships.

4. Engage utilizes the Xtime Cloud platform to provide accurate vehicle information such as factory service menus, dealer recommendations, and pricing and service and inspection history, right in the service drive.

1. Can't log on.Never wants to scan bar code on car takes forever and never works correctlyPLEASE FIX THE SCROLLING ISSUE, WILL NOT SCROLL DOWN, SO YOU CANNOT SEE THE SERVICES OR SELECT ANYTHING AND HAVE THE SCREEN ROTATE!!! ROTATING WILL MAKE USING THE APP THE 100X EASIER!!! IT IS SOOOOO FRUSTRATINGGlitchy.

2. Doesnt work well on note 10+My dealership just implemented Xtime for our write up and customer interaction processes.

3. Xtime offers training through their website, if you have trouble with this app, you should consider talking to your representative.

4. What should be noted about this app is its designed for apple and android TABLETS.

5. Joe with Brown Motors of PetoskeyView not compatible with phoneCouldn't even log in.

6. Does not show appointment info.

7. (Dropdown menu)Does not work.

8. Pops up screen way out of my phone.

9. for services everytime.

10. Also, half of my app is cutoff, so I can't use all of it's features.

1. Fix Xtime Engage 8 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Xtime Engage 8: Restarting the app will resolve most errors.
2. Update the Xtime Engage 8 App. Here is how:
   1. On Android goto PlayStore » Search for "Xtime Engage 8" » Open Xtime Engage 8 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Xtime Engage 8 » click "UPDATE".
3. Clear Xtime Engage 8 app cache: Clearing cached data will force your app to retrieve the latest data directly from Xtime Engage 8 servers.
   1. On Android, goto Settings » Apps » Select "Xtime Engage 8" » click Storage » click "Clear Cache".
4. Check Xtime Engage 8 app permissions. If any of these permissions required to use your device's features are disenabled, Xtime Engage 8 might not work.
5. Uninstall and reinstall Xtime Engage 8. If nothing else has worked, completely uninstall Xtime Engage 8 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Xtime Engage 8 not working

2. Fix Xtime Engage 8 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Xtime Engage 8 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Xtime Engage 8 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Xtime Engage 8 may not be able to connect to the Internet when running in the background.